Atlassian Administrator 1726
This listing is for an Atlassian Administrator 1726 role at Softgic, as a remote role. The listing describes it as a full-time position.
DGJ summary of this job
Our own short read of this listing, built only from the facts it gives. The employer’s original text follows further down.
This listing is for an Atlassian Administrator 1726 role at Softgic, as a remote role. The listing describes it as a full-time position.
From the advert, the main requirements are 5+ years of experience and English language skills.
The advert mentions Python, JavaScript, SQL, REST, Jira, Agile and Scrum among the skills and tools for this role.
The employer does not state a salary in this listing; the DGJ Country Salary Calculator gives official average pay figures by country.
Dev Global Jobs found this job on Jobicy on Oct 18, 2026.
- Employer
- Softgic
- Location
- Remote
- Job type
- Full-time
- Pay
- Not stated by the employer
- Experience asked
- 5+ years
- Languages asked
- English
- Found
- Oct 18, 2026 on Jobicy
- Employer text
- 557 words, about 3 min to read
- Apply only on the official page (jobicy.com). Dev Global Jobs is not the employer and never asks for a fee.
- Compare your own experience with the 5+ years the advert asks for, and show it clearly near the top of your CV.
- Mirror the skills the advert names (Python, JavaScript, SQL and REST) in your CV where you really have them; applicant tracking systems look for these words.
- Say your level in English plainly (for example B2 or C1).
- Read the employer’s full text below (about 3 min) before you apply.
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About the role
Full text from the employer, as published on Jobicy, arranged into sections. Nothing added or removed.
This is a remote position.
We are seeking an experienced Atlassian Administrator to manage, optimize, and continuously improve our Atlassian Cloud ecosystem. This role will be responsible for the administration, configuration, customization, and support of Jira Software, Confluence, and Jira Service Management (JSM) , ensuring these platforms effectively support business processes and operational goals across the organization.
The ideal candidate combines strong technical expertise with excellent problem-solving and communication skills, and has experience designing scalable solutions, automating workflows, integrating enterprise systems, and supporting end users in a fast-paced environment.
01Key Responsibilities
- Administer and maintain Atlassian Cloud products, including Jira Software, Confluence, and Jira Service Management.
- Configure and manage Jira projects, issue types, custom fields, screens, workflows, permission schemes, and notification schemes.
- Create and maintain Confluence spaces, templates, permissions, and knowledge-sharing structures.
- Design, configure, and optimize Jira Service Management portals, request types, queues, and ITSM workflows.
- Collaborate with business stakeholders to gather requirements and translate business processes into scalable Atlassian solutions.
- Develop and maintain advanced automations using Automation for Jira, ScriptRunner (Groovy), and Atlassian APIs.
- Manage integrations with enterprise platforms such as Okta, Azure AD, DevOps tools, and other third-party systems.
- Administer user access, groups, permissions, and Single Sign-On (SSO) configurations.
- Conduct periodic access reviews and support compliance and audit requirements.
- Monitor platform performance, troubleshoot issues, and resolve incidents related to Atlassian products and integrations.
- Manage Atlassian Marketplace apps, ensuring compatibility, security, and performance.
- Provide technical support and guidance to end users, resolving issues and answering platform-related questions.
- Create and maintain technical documentation, knowledge base articles, and user guides.
- Deliver training sessions and promote best practices for Jira, Confluence, and Jira Service Management usage.
- Participate in governance initiatives, platform optimization, and continuous improvement efforts.
02Education & Experience
- Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field (or equivalent experience).
- Minimum 5 years of hands-on experience administering Atlassian platforms in enterprise environments.
- Proven experience managing Jira Software, Confluence, and Jira Service Management Cloud .
03Technical Skills
- Strong expertise in:
- Jira workflow design and administration.
- Custom fields, screens, permission schemes, and notification schemes.
- Confluence administration and space management.
- Jira Service Management (JSM) and ITSM process implementation.
- Experience developing automations using:
- Automation for Jira.
- ScriptRunner (Groovy).
- Atlassian REST APIs.
- Experience integrating Atlassian products with external systems using APIs, webhooks, and middleware solutions.
- Knowledge of identity and access management solutions, including Okta , SSO, and SAML.
- Experience managing users, groups, permissions, and security controls within cloud environments.
- Strong troubleshooting and problem-solving skills related to Atlassian configurations, integrations, and platform performance.
- Experience with scripting languages such as Python, PowerShell, or JavaScript is highly desirable.
04Soft Skills
- Excellent verbal and written communication skills.
- Ability to explain technical concepts to both technical and non-technical stakeholders.
- Strong customer-service mindset and user support experience.
- Ability to work independently and manage multiple priorities effectively.
- Strong organizational skills and attention to detail.
- Collaborative team player with a proactive and solution-oriented approach.
05Preferred Qualifications
- Atlassian certifications (ACP or equivalent).
- ITIL Foundation certification.
- Experience working in regulated industries such as healthcare, finance, or other compliance-driven environments.
- Experience leading Atlassian implementations, migrations, or governance initiatives.
- Familiarity with Agile and Scrum methodologies.
- Experience with SQL, reporting tools, or Business Intelligence solutions.
- Knowledge of compliance frameworks such as HIPAA, SOX, GDPR, or similar regulations.
06Position Details
Location: Remote Employment Type: Full-Time Level: Senior Language Requirement: Advanced English (B2+/C1) requiredAsk CSI about this job
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