Supervisory IT Program Manager (PLCYPLN)

In order to qualify for this position, you must meet the requirements described below. In addition to meeting the basic requirement, applicants must possess qualifying experience. To qualify based on your experience, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position.

Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.

01Basic Requirements

Attention to Detail - experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards. Customer Service - developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs.

Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience. Problem Solving - identifying alternatives to address unique, highly complex, or sensitive information technology-related issues.

I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions. Qualifying Experience: To qualify at the GG-15 grade level, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position.

Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience managing mission partner outreach and relationships; OR managing enterprise-wide governance; OR synchronizing mission partner efforts to increase operational effectiveness.

Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.

Exercises responsibility for the overall management of functions and staff required to support the mission partner outreach, initial requirements definition/analysis, and customer relationship management for assigned Mission Partners.,Performs information technology (IT) project business management duties; focusing and synchronizing DISA and customer efforts to achieve goals and increase operational effectiveness through a unified enterprise-wide project management approach.,Meets with key customer and coordinating officials to assess customer satisfaction, explains organization policies and procedures, and resolves problems that arise.,Participates in special projects and initiatives and performs special assignments.,Develops Mission Partner portfolios and strategic plans to assist the mission partner in the oversight and financial management of existing capabilities, as well as the planning and delivery of future requirements.