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Customer Support Agent, Aviation

Merchants SA Pty LtdCentral Johannesburg, Johannesburg, South AfricaFull-timeR72,000 per yearPosted Oct 26, 2026
Job description

About the role

Full text from the employer, as published on Adzuna, arranged into sections. Nothing added or removed.

Customer Support Agent Aviation We are looking for customer-focused, detail-oriented individuals to join our team as Customer Support Agents in the aviation industry. The successful candidate will assist customers across voice and email channels with flight bookings, ticketing, rebooking, cancellations, and travel-related enquiries while delivering exceptional service in a fast-paced airline environment. This role requires strong communication skills, attention to detail, and the ability to wor…

This is a short excerpt. Read the full ad at the source (Adzuna)

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DGJ Insight

Our own data about this role and place, from official statistics and our live job index.

Updated Nov 1, 2026
Cost of living · South Africa
73.2 vs New York = 100

UN living-cost index for South Africa (ICSC post adjustment 28.5), as of 1 Oct 2026.

Source: ICSC post adjustment classifications (icsc.un.org)

Work permit route
  • General Work Visa: Labour department certificate that no citizen can fill the post
  • Critical Skills Work Visa: Occupations on the critical skills list
  • Intra-company Transfer visa: Group transfers up to 4 years

Official routes: Department of Home Affairs

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