LEAD SUPPORT SERVICE SPECIALIST
About the role
Full text from the employer, as published on USAJobs, arranged into sections. Nothing added or removed.
Applicants must meet all the required qualification requirements described below by the closing date of this announcement. [If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.
Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.
Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communication.
Examples of qualifying specialized experience include: Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures. Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization.
Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc. Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to insure the efficient operation of an organization.
Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities and equipment maintenance, etc.
In addition, qualifying specialized experience must demonstrate the following: Experience providing operational and advisory support for procurement and administrative support services Experience coordinating and managing support activities for multiple customers Experience providing guidance, mentoring, and oversight to civilian and contractor staff in planning and delivering There is no substitute of education for specialized experience for the GS-13 position.
Provides expert technical guidance to EX/GSD support services staff; resolves technical and administrative work problems that arise.,Develops, analyzes, evaluates, advises on, and seeks to improve the effectiveness of work methods and procedures utilized in providing support services to EUR and IO.,Makes adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks.,As a lead for the oversight and management of all EUR and IO procurement actions, assists in developing yearly spending budgets; analyzes procurement requests for compliance with regulations, policies, and procedures.,Guides, monitors, and assesses the performance of contract employees who perform support services work such as logistics, travel, program assistance, and supply management.
DGJ Insight
Our own data about this role and place, from official statistics and our live job index.
This job's listed pay is 61% above the benchmark.
Source: OECD Average annual wages, 2025
- H-1B specialty occupation: Employer petition, bachelor's degree or higher in the specialty; annual cap and lottery
- L-1 intracompany transferee: Employees of a related company abroad transferring to a US office
- O-1 extraordinary ability: Evidence of extraordinary ability in sciences, arts, education, business or athletics
Official routes: USCIS
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