INFORMATION TECHNOLOGY SPECIALIST (PLCYPLN)

You may qualify at the GS-13, if you fulfill the following qualifications: A.

One year of specialized experience equivalent to the GS-12 grade level in the Federal service as listed below: Serving as the operational Product Owner; OR Primary operational POC representing business requirements to technical developer teams; including translating business processes into user stories, defining acceptance criteria, and coordinating User Acceptance Testing (UAT) for enterprise workflow tools; OR Coordinating and supporting IT governance bodies and review boards, including preparing meeting agendas, compiling technical packages, and documenting decision outcomes for Executive level stakeholders; OR Compiling, analyzing, and synthesizing program metrics from various systems to draft standard operating procedures, reports, and informational briefings for Executive level Stakeholders Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

This position is being filled under the memorandum from the Under Secretary of Defense for Personnel and Readiness (USD(P&R)) "Expansion of Direct Hire Authority for Certain Personnel of the Department of Defense," dated June 23, 2023.

As a INFORMATION TECHNOLOGY SPECIALIST (PLCYPLN) at the GS-2210-13 some of your typical work assignments may include: Leads the enterprise IT Request Intake Program, defining submission policies, quality benchmarks, and standard operating procedures (SOPs) while providing technical direction to operational staff executing intake actions.

Drives continuous process improvement across the intake lifecycle by analyzing operational metrics, eliminating workflow bottlenecks, and improving submission cycle times and data integrity. Conducts comprehensive IT portfolio analysis and performance monitoring, evaluating aggregate investment trends, tracking project health indicators, and identifying capability redundancies or portfolio risks.

Develops executive dashboards, status summaries, and data-driven reports to support leadership in strategic planning, modernization roadmaps, and Capital Planning and Investment Control (CPIC) inputs. Supports the coordination and facilitation of IT governance boards and working groups, preparing comprehensive decision packages, synthesizing technical requirements, and tracking post-board action items.

Verifies that incoming IT requests and proposed initiatives comply with organizational policies, cybersecurity standards, and federal/DoD IT regulations before they move forward for executive review and approval.