MWR Facility Operations Assistant (Duty Manager)

Possess a fine sense of public and customer relations. Knowledge of military club operation, regulations and techniques pertaining to private parties. Skill to communicate effectively and the tact to deal capably and diplomatically with superiors, peers, subordinates and customers. Be capable of handling monies attend MWR Cash Handling Training within first 30 days of employment. Ability to use PC computers and knowledge of various software programs.

Be able to account for materials, equipment and money placed in care. A minimum of one (1) year experience which provides knowledge of club, restaurant, business operations, or equivalent leadership experience.

Reviews the schedule of functions that are to take place during the assigned shift. Ensures that necessary supplies and equipment are available, room arrangement is completed and activities are operating as scheduled. Calls and schedules staff as necessary to meet the needs of the facility. Works with staff to ensure planned events take place as scheduled. Monitors operations of facility or assigned areas of responsibility, periodically checking to identify and resolve problems that may arise.

Circulates around facility, maintains proper order, warning customer of disruptive behavior. Enforces facility rules. Explains and enforces admittance policies to ensure that patrons are authorized to use the facility. In cases of deviation from usual operation, policy or procedures, brings situation to the attention of the Facility Operations Manager. Maintains a logbook with record of all significant occurrences during the shift. Responsible for the issue of change funds and control of cash.

May make unscheduled cash counts. Enters records and reports on PC computer. Assures all personnel clock in and out properly. Insures that change machines have adequate change. Prior to closing building completes fire safety checks making certain that ash trays/trash receptacles are emptied and that unnecessary electrical equipment is unplugged. Secure all doors and windows, checks all locks on storerooms, cashier's office, and other spaces required to be locked. Sets security alarm system.

Performs other related or incidental duties as assigned. May assist with special events as needed.