Management Analyst (Fleet & Family Readiness)

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess the following: Five years or more of progressively responsible, specialized experience independently analyzing administrative operations to recommend procedural improvements, and coordinating executive-level actions for a senior leader (e.g.

SES member, flag/general officer, or equivalent corporate executive). Knowledge of management and analysis concepts, principles, and techniques sufficient to enable participation as a professional peer within the Command and with functional and program managers across the enterprise, within Navy, and DoW. Knowledge of CNIC and FFR programs, goals, and objectives, sufficient to provide expert guidance in the development and execution of CNIC and FFR objectives.

Knowledge of CNIC, Navy, DoW, and Federal policies, statutes, and requirements governing FFR programs and operations. Knowledge of emerging management initiatives, which will dramatically change the way the US Government conducts its business. Knowledge of qualitative and quantitative methods, tools, techniques, and indicators for the assessment, evaluation, and improvement of complex management processes and FFR operations. Knowledge of the sequence and timing of key program events and milestones.

Knowledge of organizational relationships and key administrative support functions within CNIC, Navy, and DoW. Knowledge of and skill in applying analytical and evaluative methods and techniques to issues concerning the efficiency and effectiveness of FFR support functions. Skill in planning, scheduling, and conducting projects to evaluate and recommend ways to improve work operations in a program or support setting.

Skill in developing, selecting, and applying a wide range program analysis techniques that enable the incumbent to plan and direct analysis projects encompassing a wide variety of interrelated but distinct business, financial, resource, and managerial issues. Skill working effectively with various levels and echelons of management and employees. Skill in the use of computer applications and a variety of software including Microsoft Office Suite (e.g. PowerPoint, Word, Excel, Outlook including calendars).

Skill in organizing and delivering briefings in order to effectively represent the organization on pertinent issues. Skill in interpersonal communication sufficient to work through complicated and controversial issues, assist uncooperative contacts, and respond timely to customer needs. Ability to interpret and apply CNIC, Navy, and DoW program policies.

Ability to plan, organize, and develop projects, and negotiate effectively with management to accept and implement recommendations where proposals involve substantial resources, require extensive changes in established concepts and procedures, or may be in conflict with previous programming actions. Ability to identify and analyze problems, weigh relevance and accuracy of information, generate and evaluate alternative solutions, and make timely and effective recommendations.

Ability to critically evaluate issues to analyze and identify root causes of problems, and develop, recommend or choose, as applicable, courses of action that balance the interests of the mission and stakeholders. Ability to manage competing priorities under strict deadlines, while maintaining a high level of attention to detail. Ability to exercise tact and diplomacy in coordinating visits and greeting senior executives from inside and outside the Government.

Ability to communicate effectively both orally and in writing.

Duties include but not limited to: Administration Management: Develops, maintains, and manages the complex daily and long-range operational calendar of the FFR Director. Autonomously evaluates and determines key meetings, briefings, and conferences the FFR Director should attend, coordinates pre-brief requirements, and identifies required staff elements to be involved.

Develops official communications, preparatory materials, and administrative documents for the FFR Director, ensuring compliance with the Navy Correspondence Manual and CNIC policy. Tasks specific staff and organizational elements responsible for researching, developing, and preparing documents, speeches, position papers and briefings for the Director's use in meetings, briefings, and social functions.

Coordinates all aspects of the FFR Director's trips; makes travel arrangements, prepares itineraries, verifies/ensures proper administrative details, and prepares travel vouchers upon completion of trips. Manages the logistical requirements of front-office hosted events and meetings. Screens telephone calls and office visitors, personally resolving administrative inquiries, taking accurate messages, or routing complex matters to the appropriate FFR HQ Program Directors.

Serves as the primary coordinator for all office logistics, office supplies, and Information Technology (IT) equipment inventory/maintenance within the N-Code. Initiates, develops, recommends, and implements common business approaches in coordination with customers to improve CNIC program efficiency and effectiveness. Serves as the primary administrative and strategic onboarding/offboarding liaison with Command and Staff and NAF HR.

Management Analyst: Serves as a subject matter expert and strategic advisor for all FFR programs. Provides authoritative policy and guidance interpretation in support of FFR program managers for planning, designing, conducting, analyzing, and reporting business and operations for programs.

Performs programmatic tasks of a highly confidential or sensitive nature, such as receiving, appropriately routing, and providing timely responses to Congressional inquiries and taskings from Department of the Navy (DON), Office of the Secretary of War (OSW), foreign governments, and outside agencies.

Identifies, initiates, and coordinates complex management studies and reviews, particularly those with wide or significant effect on command structure, policies, and processes, where the boundaries of the studies may be broad. Coordinates substantive data collection, consolidation, and follow-on analysis within HQ, throughout CNIC regions and installations, and externally with other services, in response to higher level authority (e.g., DON, OSW) requests.

Develops courses of action on program and management execution, within the framework of established policy and objectives. Uses analytical techniques to investigate trends, discover new insights, and develop data-driven recommendations for assigned projects. Formulates and presents formal studies, briefings, and recommendations to FFR Executives and FFR HQ Program Directors on the effectiveness of N9 program goals, policies, and objectives, based on extensive and substantive management analysis of all FFR Programs.

• Manages, tracks, and reports on ongoing and future actions, activities, projects, and initiatives requiring FFR Executive involvement.
• Utilizes latest version of DON and/or DoW tasker management software (e.g., Enterprise Task Management Software 2) to assign and track program taskers delegated to N9 Front Office.
• Analyzes and recommends administrative and/or management process improvements that have a direct, long-range impact on the delivery of CNIC FFR programs and services.

Performs complex analysis on a wide variety of special and recurring projects/assignments that cross program lines working in support of N9 staff which has significant impact on the operation of FFR. Researches potential impact of proposed/passed legislation, policies, and procedures.