Senior Management and Program Analyst (Senior Business Operations Specialist)

Specialized Experience GS-13: One year of specialized experience equivalent to the GS-12 level in the Federal or other equivalent pay system that has equipped you to perform the major duties of this position. This specialized experience includes: Experience analyzing programs, policies, and procedures to identify deficiencies and recommend improvements in efficiency and compliance. Experience interpreting federal travel regulations and agency policies to resolve complex travel, voucher, passport and visa issues.

Experience analyzing budgets and expenditures to assess administrative systems and projects for improved program performance and resource management. Education cannot be substituted for experience at the GS-13 grade level.

For qualification determinations, your resume must contain the following for each work experience listed: Organization/Agency's Name Title Salary (series and grade, if applicable) Start and end dates (including the month and year) Number of hours you worked per week Relevant experience that supports your response to the specialized experience that is stated in the job announcement If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position.

NOTE: Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications and your application may be marked as incomplete/ineligible and you will not receive consideration for this position.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week. Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study.

Please visit the following links for more information: http://www.naces.org http://www.fceatlanta.com Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Additional information on the qualification requirements is outlined here.

Time-in-grade requirements must be met by 11/16/2026, the closing date of the announcement.

The Office of Business Services is responsible for providing administrative and programmatic support to OBS leadership, Export-Import Bank of the United States leadership, and agency staff. OBS administers EXIM's Travel Program, which includes the processing and oversight of travel authorizations, vouchers, and expense reports; coordination of official passport and visa requirements; and the interpretation, implementation, and maintenance of EXIM's travel policy.

OBS ensures that travel services are delivered efficiently, accurately, and in compliance with the Federal Travel Regulation (FTR) and applicable agency policies and procedures. Duties include, but are not limited to: Analyze complex program operations, identify systemic deficiencies, evaluate travel program effectiveness, interpret regulations, resolve unusual travel issues, analyze passport/visa risks and recommend corrective actions.

Evaluate travel program effectiveness, monitor expenditures and obligations, establish performance measures, assess training effectiveness, and oversee administrative IT projects. Interpret FTR and agency policies, advise on travel authorizations and vouchers, provide passport and visa guidance, and recommend policy and internal-control improvements.

Oversees travel program operations, identifies emerging issues and opportunities for improvement, and develops recommendations to enhance the safety, reliability, efficiency, and effectiveness of local, domestic and international travel.