Employee Assistance Program Specialist

01Basic Requirements

This position has a positive Education Requirement in addition to at least one year of Specialized Experience or substitution of education for experience or combination (if applicable) in order to be found minimally qualified. Transcripts must be submitted with your application package. You MUST meet the following requirements: EDUCATION: Applicants must have a successful completion of a degree in behavioral or social science; or related disciplines appropriate to the position.

OR Applicants must possess a combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. OR Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

AND In addition to the positive education and/or experience requirements above, applicants must also have at least one year of specialized experience equivalent to the GS-11 level in the federal service. To qualify at the GS-12 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-11 grade level in the federal sector.

Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis.

Providing assessment, brief counseling, referrals, and follow-up services; Delivering EAP, resilience, and prevention training and outreach; Providing crisis intervention and coordinating critical incident response; Advising leadership on employee well-being and workplace concerns; and Coordinating confidential services with providers and community resources.

NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education cannot be substituted for experience at this grade level.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

You will serve as an Employee Assistance Program Specialist and be responsible for providing counseling, training, and referral services to support the well-being, resilience, and readiness of Coast Guard personnel and their families. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Provides Employee Assistance Program (EAP) assessments, brief counseling, referrals, and follow-up services.

Develops and delivers wellness, resilience, and prevention training. Provides crisis intervention and coordinates critical incident response. Advises leadership on employee well-being and workplace concerns. Coordinates suicide and violence prevention efforts, operational stress control, and peer support. Collaborates with providers and community resources to support employees and families.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments.

Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Reasonable Accommodation Information