Supervisory Program Specialist (Charge Card)

At the GS-14 level, you must meet the following qualification: One year of specialized experience equivalent to at least the GS-13 level. Specialized experience is defined as experience that is in or related to the line of work of this position and has equipped you with the particular knowledge, skills, abilities, and competencies to successfully perform the duties of this position.

More specifically, this requirement involves experience serving as a program specialist for a charge card program; assigning work to a team of professionals; coaching individuals in problem solving methods and techniques; experience providing leadership, direction, and technical expertise related to charge card programs, piloting and testing new tools and technologies relative to charge card programs; conducting detailed analysis of financial information or data and advising and making recommendations to management.

Applicants must carefully review the information in the "How You Will Be Evaluated" section for important information and instructions pertaining to the multi-hurdle assessment process for this position. Only experience and education obtained by the closing date of this announcement will be considered.

TIME-IN-GRADE: Current career or career-conditional employees of the Federal government, or former career or career-conditional employees, who have a break in service of less than one year, are required to meet the time-in-grade restriction of one year of Federal experience at the next lower grade, with few exceptions outlined in 5 CFR 300.603(b).

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.

Oversees all operational functions of a Government charge card program. Directs and oversees the implementation of Public Law 112-194, Public Law 15-91, OMB Circular A-123 appendix B, agency task order provisions awarded under the GSA SmartPay master contract, agency specific policies, and reviews and implements new or updated business processes based on policy and regulatory updates related to changing charge card requirements.

Establishes, maintains, and monitors the agency's charge card hierarchical structure in the servicing bank's Electronic Access System (EAS); actively consults with officials of the servicing bank and the participating agencies and bureaus on hierarchical matters.

For the Charge Card team, as the supervisor, determines work task priorities; assigns work task to team members; evaluates workloads and takes appropriate measures to ensure equal distribution of work tasks; determines resources needed and develops annual budgets for Charge Card services. Exercises personnel management responsibilities.

Directs, coordinates, oversees and reviews work of staff, to include setting priorities, advising staff regarding policies, procedures, directives from higher levels, advises staff on program goals and objectives, and resolves problems facing the team. Explains performance expectations and provides regular feedback through the initiation and completion of Employee Performance Appraisal Plans (EPAPs), appraises key employees when needed. Initiates action to correct performance or conduct problems of employees.

Reviews developmental needs of staff and encourages self-development.