Program Support Assistant / OA

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/10/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: . OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have. OR, Combination: Applicants may also combine education and experience to qualify at this level.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major duties include, but not limited to: Independently compiles and prepares program productivity /workload reports such as the outpatient pharmacy automation report, waiting time report, and report of contacts. Uses Microsoft office processing software to produce a variety of documents: Transmits and receives documents and messages electronically using personal computers or computer terminals. Responsible for entering, modifying, canceling and editing Clinic Profiles for the Pharmacy Clinics.

Responsible for maintaining the Pharmacy policies and station memorandums. Prepares all outgoing correspondence in the appropriate format: Composes and types outgoing correspondence including Speak to the Director, Congressionals, and minutes of various meetings in final form.

The employee is responsible for protecting that data from unauthorized release or from loss, alteration, or unauthorized deletion and following applicable regulations and instructions regarding access to computerized files, release of access codes, etc. as set out in computer access agreement which the employee signs.

Responsible for a variety of secretarial duties associated with the operation of Pharmacy Service including: maintaining calendars and scheduling appointments, meetings, and conferences for pharmacy employees and supervisors. Serves as timekeeper for personnel assigned to Pharmacy Service which includes Title 38, GS, and fee basis employees. Serves as key control official for the purpose of requesting assigned keys. Receives visitors and telephone calls to the Pharmacy Service office.

Ensures that working conditions and work practices within the work-site are such that the possibility of on-the-job injuries is minimized. Work Schedule: Monday - Friday 0800 - 1630 Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant / OA/PD78750 This occupation is being considered for a Veterans Health Administration enterprise-wide Critical Skills Incentive (CSI). Candidates may be eligible for a lump sum CSI.

The amount of lump sum CSI is determined based on appointment date and may be pro-rated as determined by the end date of the CSI. Eligible candidates will be required to sign a service agreement agreeing to an obligated service period and failure to complete the obligated service period may result in a debt for the unearned portion of the CSI. This occupation is currently approved for a Veterans Health Administration enterprise-wide Critical Skills Incentive through [insert date].

Candidates may be eligible for a lump sum CSI for a pro-rated amount if onboard prior to the CSI expiration date. Eligible candidates will be required to sign a service agreement agreeing to an obligated service period and failure to complete the obligated service period may result in a debt for the unearned portion of the CSI.