IT Specialist (INFOSEC)

01Basic Requirements

For all positions individuals must have IT-related experience demonstrating each of the nine competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.

Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

Technical Competence, Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. In addition to the basic qualification requirement above: Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-11 level in the Federal Service.

For this position, specialized experience is defined as: 1) Developing and implementing information security procedures that assure IT security compliance; 2) reviewing network security vulnerabilities and working with network support teams to rectify security breaches: 3) utilizing the Availability, Integrity, Confidentiality (A-I-C) information systems security triad to ensure that information systems are protected from unauthorized access.

Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

This position is located in the Office of Operations, Information Technology (IT) Branch, IT Operations, NMAAHC. The Information Technology Specialist serves as an Information Systems Security Officer (ISSO) and is responsible for all matters concerning information security procedures that assure compliance with the requirements to safeguarding NMAAHC's IT network infrastructure.

In this position, you will: Assure procedures for the annual IT Infrastructure security plan are developed and implemented to protect data transmission and storage media from unauthorized access. Routinely access installed routers, switches, MS Windows servers, SUN servers, Linux servers, firewalls, IDSs, IPSs, configurations and review that information against vendor product documentation, and/or websites to ensure appropriate security defenses and deterrents are implemented.

Review network security vulnerabilities and work with computer security and network support teams to fix IT security findings. Establish and implement procedures for monitoring, identifying and reporting suspected or actual AIS security breaches affecting IT infrastructure equipment, software, stored data, computer outputs and/or the physical environment.