Housing Management Assistant

To qualify at the GS-05 grade level, your resume must demonstrate at least three (3) years of general experience that includes one (1) year of experience equivalent to the next lower grade level (GS-04). Examples of general experience include performing the following types of tasks on a regular basis. Providing administrative and clerical support in an office environment. Reviewing and processing applications, forms, and supporting documentation for accuracy and completeness.

Responding to customer inquiries and providing information regarding established procedures and services. Coordinating appointments, inspections, and administrative activities. Entering, retrieving, and compiling data to support reporting and program operations. OR Successful completion of a full 4-year course of study in any field leading to a bachelor's degree, in an accredited college or university; OR A combination of experience equivalent to the GS-04 level.

NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education can be substituted for experience at this grade level.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

You will serve as a Housing Management Assistant and be responsible for providing administrative and clerical support to the Local Housing Office in the management and operation of government-owned and leased family housing and Unaccompanied Personnel Housing (UPH). Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Provides administrative and clerical support for military housing programs and operations.

Responds to inquiries regarding housing availability, eligibility, application procedures and referral services. Reviews housing applications and completeness. Coordinates housing assignment, occupancy inspections, and tenant notifications. Assists with housing audits, surveys, inspections, and annual Basic Allowance for Housing (BAH) data collection. Performs receptionist duties and provides customer service to military personnel, tenants, and visitors.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments.

Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Reasonable Accommodation Information