SUPERVISORY IT SPECIALIST (PLCYPLN)

Applicants must have directly applicable experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies or knowledge, skills and abilities necessary to successfully perform the duties of the position.

Such experience is typically in or directly relates to the work of the position to be filled. Qualifying experience would be demonstrated by 1.Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of experience demonstrating this competency include: responsible for providing Network Operations, multispectral connectivity, and Facilities contra I support services to Joint Task Force Marianas.

2.Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Experience demonstrating this competency include: establishing security programs to meet unique requirements for components, and regional activities, taking into consideration the needs of mission objectives, operation requirements, and personnel interests.

3.Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Examples of experience demonstrating this competency include: makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: investigating and reporting all incidents and provides direction and recommendations to correct processes and practices as required to preclude recurrence.

4.Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of experience demonstrating this competency include: instruction and guidance, coordinates scheduling and completion of work and evaluates techniques, advises and provides technical assistance to supervised personnel regarding IT and telecommunications issues, applications, services or equipment.

This position is within the Work Category Technical Support Specialist at Work Level Advanced, Series and Grade GG-13. Additional qualifications information can be found from the following Department of Defense website: https://dodcio.defense.gov/Cyber-Workforce/CES.aspx

You will develop long-range technology and communications plans that identify future needs, gaps, and improvements for supported organizations.,You will evaluate technical options and recommend practical, cost-effective solutions for information systems, networks, and communications services.,You will design and review communications systems, network equipment, and supporting facilities to ensure reliable, compatible service.,You will lead technology projects from requirements through completion, track progress, and ensure work meets approved plans and standards.,You will advise leaders and customers on technology needs, service options, system issues, and proposed improvements.,You will supervise staff by assigning work, supporting training, evaluating performance, and resolving workplace concerns fairly.