MEDICAL SUPPORT ASSISTANT (OA)

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes 1) Performing clerical duties in a Medical Treatment Facility; 2) Maintaining patient medical records; 3) Monitoring scheduled appointments; and 4) Receiving patients and visitors.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four year course of study leading to a bachelor's degree with a major study or at least 24 semester hours in subjects directly related to the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Strong foundational grasp of SLP and/or ENT medical terminology preferred but not required.

Retrieves information from automated systems.,Completes request forms for patient orders.,Relays messages and cancellations.,Schedules patient appointments.,Provides information to others concerning hospital policies.,Maintains patient files.