IT Project Manager

For the GS9: You must have one year of specialized experience equivalent to at least the GS-07 grade level in the Federal service, or equivalent, performing information technology project management support work that includes: Supporting the planning and tracking of information technology projects with established requirements and milestones, including gathering project information, documenting requirements and decisions, and tracking assigned actions; Applying established Agile project management techniques, such as maintaining sprint or project status information, supporting Scrum activities and ceremonies, or maintaining product backlogs, user stories, or testing criteria; and Preparing project documentation, status or progress reports, resource estimates, or cost comparisons using established formats and methods; and Providing project information and customer assistance and coordinating documentation with technical staff, program contacts, or contractor personnel using collaboration tools (such as MS Teams, SharePoint, or Azure DevOps).

AND Competency Requirement: In addition to the Specialized Experience above, you must meet the competency requirements for the Information Technology (IT) Management Series 2210, as described below. A.

You must have Information Technology related experience demonstrating each of the following required competencies, and must meet or exceed the *minimum proficiency level for each (Please see the Education section below for the Minimum Proficiency Level scale): For the GS-09: Attention to Detail (Level 3, Intermediate), Customer Service (Level 3, Intermediate), Interpersonal Skills (Level 3, Intermediate), Reasoning (Level 2, Basic), Teamwork (Level 3, Intermediate).

Competency definitions: Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.

Reasoning - Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. or B. You do not fully meet the competency requirements outlined above, but you are nonetheless demonstrably well qualified to perform the work of the position.

You possess appropriate licensure, registration, or certification (Examples include: CAPM, PMP, PMI Agile Certified Practitioner (PMI-ACP), Certified Scrum Master (CSM), SAFe certifications, CompTIA Project+, ITIL, Microsoft Azure DevOps certifications, or other project management, agile, cloud, or enterprise IT certification). You must provide copies of licensure, registration, or certification. or C.

You do not fully meet the competency requirements outlined above, but you are nonetheless demonstrably well qualified to perform the work of the position. You have a substantial record of experience, achievement, and publications that demonstrates eminence in the appropriate profession/technical field. You must provide examples such as published works, industry keynotes, peer research, awards, board memberships, etc.

OPM Qualification Standards and additional information for this position can be found here: Competency-Based Qualification Standard for the Information Technology Management Series, 2210 Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-7 level is required to meet the time-in-grade requirements for the GS 9 level. You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Support coordination between ITSP, system development teams, and program owners, gathering project information, documenting requirements and decisions, and tracking assigned actions using Azure DevSecOps, SharePoint, OneDrive, and MS Teams. Plan and track limited IT projects with established requirements and milestones, perform recurring portions of larger development or implementation projects, and identify delays, dependencies, and recurring discrepancies.

Apply established Agile project management techniques to planning, implementation, and closeout activities; maintain sprint and project status information; identify cost and schedule variances; and support Scrum Masters in Agile ceremonies. Participate in meetings and workshops to gather and clarify technical and functional requirements, prepare assigned system design documentation and resource estimates, and prepare cost-benefit comparisons using established methods.

Maintain user stories, system requirements, and testing criteria in the project backlog; support the COR by compiling cost, work status, and contractor deliverable information; and collect and track required project artifacts. Provide routine project information and customer assistance through MS Teams, email, and telephone in accordance with Service Level Agreements. This is a developmental position; the full performance level of the career ladder is GS-13.