Airway Transportation Systems Specialist (SOC NAS)

To qualify for this position you must demonstrate in your application that you possess one year specialized experience equivalent to the next lower level of FV-H/Level III or the equivalent FG/GS-12. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Specialized experience is: Demonstrating an extensive knowledge of and experience in technology system interrelationships; and management of civilian or military automated aviation, navigation and electronics systems. Generally, experience at the next lower level, Pay Band H/level III or equivalent, meets the minimum qualifications for this position as long as the experience supports the Demonstrated Abilities identified in this announcement. You must apply online to receive consideration for this position.

We will not accept faxed or emailed resumes. Narratives for Demonstrated Abilities identified under qualifications are mandatory. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Demonstrated Abilities listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each Demonstrated Ability, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each Demonstrated Abilities. Your work history examples should be specific and clearly reflect the highest level of ability.

Your Demonstrated Abilities answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Serves as an ATSS (NAS Area Specialist), in a Service Operations Center (SOC). Performs a variety of functions directly relating to the operations of the NAS. Focus is on the availability and reliability of the services and products provided to users of the NAS. Recognized as the principal technical specialist on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area.

Responsible for the planning, directing, coordinating, monitoring, and maintenance activities associated with the management of assigned NAS systems/facilities. Performs work of broad scope and complexity with a high degree of independence. Applies broad experience and comprehensive technical knowledge to maintain and protect the Integrity and safety of all components and systems for the NAS service delivery.

Provides the highest organization level of technical support associated with analyzing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible. Plans, coordinates and performs work with a high degree of independence, keeping the supervisor advised only of the most critical issues. Resolves unique technical problems without managerial intervention, providing coordination and suggested solutions.

Rapidly analyzes and seeks resolution to problems as they arise, and makes adjustments as necessary to deal with system outages and network performance deterioration. Initiates action for the timely repair or restoration of services and systems, taking into account the availability of back-up systems, possible reconfigurations to minimize service interruptions, and the relative criticality of particular functions to the safe and efficient operation of the NAS.

Incumbent is responsible for timely upward reporting of NAS information that could have an impact to operations for purposes of Situation Awareness (i.e. NOT AM, SAL Paging function). Incumbent -in-charge is expected to be management's representative during non-administrative hours. Integrate Operational Risk Management (ORM) into restoration, schedule maintenance activities, and al l planned projects, ensuring that all customers and users of services are included and involved in ORM implementation and planning.

Contacts are both internal and external. Often represents the organization as the primary point of contact on projects, programs, and other work activities to coordinate and implement plans or obtain information and resolve problems. The Operations area serves as a principal organizational element of the Technical Operations Organizational to plan, direct, coordinate, monitor, and accomplish activities associated with real-time management of assigned NAS systems/facilities at the service integrity level.

Reports to the Service Operations Center Manager. Receives general program assignments from a supervisor or higher level manager. Assignments are stated in terms of priorities, overall objectives, and boundaries. Completed assignments are considered technically authoritative and are reviewed only for genera l compliance with organizational objectives. Identifies resources needed to perform assignments. Organizes and assigns resources needed to accomplish large work activities within established schedules.

Work is reviewed for compliance with established policies and sound technical programmatic judgement. Performs other duties as assigned. Incumbent must possess a valid driver's license.