Medical Support Assistant (Office Automation)

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirements for Medical Support Assistant (Office Automation): Specialized Experience: One year of specialized experience which includes providing clinical administrative support; scheduling patient appointments for various clinics; and assisting with standardized reports for leadership.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). OR Education: A half year (i.e., 9 semester hours) of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Health Care Administration, Public Health, or Business Administration.

OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of Specialized Experience: One year of specialized experience which includes [insert examples of specialized experience].

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).

Schedule patient appointments at various clinics.,Provide guidance and training to lower graded employees.,Arrange for patient consultations with other departments/facilities.,Generate documents/reports using the automated system and appropriate software.,Monitor team performance through statistical analysis of workload, population demand, and team operations.,Perform a variety of administrative duties in support of the medical facility.