Customer Success Manager - French Market 🇫🇷
Qonto is hiring for the position of Customer Success Manager - French Market 🇫🇷 in Paris, France. It is listed as a full-time, management position.
DGJ summary of this job
Our own short read of this listing, built only from the facts it gives. The employer’s original text follows further down.
Qonto is hiring for the position of Customer Success Manager - French Market 🇫🇷 in Paris, France. It is listed as a full-time, management position.
Reading the advert, the employer asks for French and English language skills.
The advert names B2B as a skill for this role.
No salary is given in this listing, so check the official pay figures in the DGJ Insight section below where they exist.
The advert does not mention visa sponsorship. If you would move to France for this job, check the official work permit route first (DGJ Insight lists it where we have it).
Dev Global Jobs found this job on Arbeitnow on Nov 7, 2026.
- Employer
- Qonto
- Location
- Paris, France
- Job type
- Full-time
- Level (from the title)
- management
- Pay
- Not stated by the employer
- Languages asked
- French and English
- Found
- Nov 7, 2026 on Arbeitnow
- Employer text
- 635 words, about 3 min to read
- Apply only on the official page (arbeitnow.fr). Dev Global Jobs is not the employer and never asks for a fee.
- Mirror the skills the advert names (B2B) in your CV where you really have them; applicant tracking systems look for these words.
- Say your level in French and English plainly (for example B2 or C1).
- Read the employer’s full text below (about 3 min) before you apply.
- Build or check your CV with the free DGJ CV Builder.
DGJ Insight
Our own data about this role and place, from official statistics and our live job index.
Source: OECD Average annual wages, 2025
UN living-cost index for Paris (ICSC post adjustment 50.5), as of 1 Oct 2026.
Source: ICSC post adjustment classifications (icsc.un.org)
- Talent Passport: Qualified employees, researchers, artists, investors; multi-year permit
- Employee (salarié) visa: Employer work authorisation from the labour office
- Temporary worker visa: Contracts under 12 months
About the role
Full text from the employer, as published on Arbeitnow, arranged into sections. Nothing added or removed.
[OUR MISSION AND CUSTOMERS] We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.7 on Trustpilot, based on 60,000 reviews. Our culture puts customer satisfaction at the core of what we do (more about our culture here).
[OUR JOURNEY] Founded in 2016 and launched in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
[OUR BELIEFS] We hire for skills and potential. With 80+ nationalities, 45% women, and 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.
[AI AT QONTO] AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
Join us as a Customer Success Manager in Paris to help French businesses get lasting value from Qonto. Under the guidance of Guillermo, you’ll own a portfolio of high-value customers and help shape a more proactive, relationship-led approach to customer success.
01➡️ What you’ll do
Know your customers: Understand each business, its priorities and the needs of its different entities.
Build trusted relationships: Run discovery conversations and regular reviews with finance leaders and other decision-makers.
Grow customer value: Recommend relevant Qonto features that support adoption and retention.
Own your portfolio’s results: Take accountability for your portfolio’s revenue and customer retention, including preventing and managing churn. Use account activity and revenue signals to prioritise follow-ups and spot risks or opportunities.
Collaborate across teams: Work with Product Managers (PM), Product Marketing Managers (PMM) and Risk & Compliance (R&C) to share customer insights, address their needs and support their success.
02➡️ What we’re looking for
Portfolio ownership: You’ve directly managed a portfolio of B2B customers with responsibility for adoption, retention or account development.
Consultative discovery: You turn customer conversations into useful recommendations for finance leaders and other decision-makers.
Prioritisation: You use customer data to decide where to focus and follow through on your commitments.
Languages: You communicate professionally in French and English
Curiosity: You’re open to exploring AI and other tools that can improve your work.
03➡️ What we can offer you
Relationships with depth: Build ongoing connections with customers and their finance leaders.
A model you can shape: Bring your portfolio-management experience to a French Customer Success team evolving its approach.
Room to focus: Work within a planned portfolio model designed for more proactive customer relationships.
Visible impact: See how your work influences product adoption, retention and portfolio revenue.
04➡️ Your future manager
You’ll work with Guillermo Cordoba, our Customer Success Team Lead for Western Europe. Before leading the team, Guillermo managed key accounts at Qonto and led Sales and Operations at OfficeRiders. He values autonomy, thoughtful discovery and customer trust, and welcomes the portfolio-management experience you’ll bring to the team.
[DIVERSITY] At Qonto, we understand that true diversity isn’t just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick - who knows? You may have the missing piece of the puzzle we’ve been searching for all along.
[HIRING PROCESS DURATION] On average, our hiring process lasts 20 working days. More information on our candidate journey here
[DATA RETENTION] By applying, you agree that Qonto processes your personal data to assess your application. Your data is kept for up to 2 years in our candidate pool. Read our Privacy Notice for full details.
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