Customer Infrastructure Engineer (m/f/d)
Voize has an opening for a Customer Infrastructure Engineer (m/f/d) in Berlin, Germany. The listing describes it as a full-time position with hybrid working.
DGJ summary of this job
Our own short read of this listing, built only from the facts it gives. The employer’s original text follows further down.
Voize has an opening for a Customer Infrastructure Engineer (m/f/d) in Berlin, Germany. The listing describes it as a full-time position with hybrid working.
From the advert, the main requirements are German and English language skills.
The advert mentions Docker, Linux and patient care among the skills and tools for this role.
The employer does not state a salary in this listing; DGJ Insight below shows an official pay benchmark for the place where one exists.
Benefits mentioned in the advert: paid time off, equity or stock options and flexible hours.
Visa sponsorship is not mentioned. Applicants from outside Germany should check the official work permit route before applying.
Dev Global Jobs found this job on Arbeitnow on Nov 7, 2026.
- Employer
- Voize
- Location
- Berlin, Germany
- Work mode
- hybrid
- Job type
- Full-time
- Pay
- Not stated by the employer
- Languages asked
- German and English
- Found
- Nov 7, 2026 on Arbeitnow
- Employer text
- 525 words, about 2 min to read
- Apply only on the official page (arbeitnow.com). Dev Global Jobs is not the employer and never asks for a fee.
- Mirror the skills the advert names (Docker, Linux and patient care) in your CV where you really have them; applicant tracking systems look for these words.
- Say your level in German and English plainly (for example B2 or C1).
- Read the employer’s full text below (about 2 min) before you apply.
- Build or check your CV with the free DGJ CV Builder.
DGJ Insight
Our own data about this role and place, from official statistics and our live job index.
Source: OECD Average annual wages, 2025
UN living-cost index for Berlin (ICSC post adjustment 40.2), as of 1 Oct 2026.
Source: ICSC post adjustment classifications (icsc.un.org)
- EU Blue Card: Recognised degree and a job offer above the salary threshold
- Skilled worker visa (Fachkräfte): Recognised qualification and a job offer
- Opportunity Card (Chancenkarte): Points-based job search for up to one year
Official routes: Make it in Germany (Federal Government portal)
About the role
Full text from the employer, as published on Arbeitnow, arranged into sections. Nothing added or removed.
🎤 Why voize? Because we’re more than just a job!
At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people.
Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don't replace humans with technology - we amplify their impact.
Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload.
As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!
01đź’ˇ Your Mission: Delight customers, optimise processes!
As a Customer Infrastructure Engineer at voize, you own the full technical journey of our customers - from the first presales check to ongoing operations. You’re the primary technical point of contact, bridging voize and customer IT. By validating infrastructure, configuring secure setups, solving technical issues, and scaling deployments, you ensure a smooth experience and long-term success.
02🚀 Your Daily Business, No two days are alike
Support pre-sales calls to assess infrastructure, spot blockers, and guide evaluations
Several years of experience as a Linux or Windows Administrator
Troubleshoot issues across systems, networks, browsers, and interfaces with clarity and empathy
Support technical scaling (e.g. growing user bases, infra changes)
Document setups and technical handoffs for smooth internal collaboration
Flag recurring issues and contribute to internal tools, docs, or processes
03🤝 Your Skillset, What you bring to the table
Expert Windows/Linux system administration and network configuration skills (firewalls, proxies, routing, MDMs, APIs)
Solid experience with virtualisation, Docker, web servers (Nginx, IIS), and load balancing
Excellent troubleshooting skills across APIs, browsers, infrastructure, and devices
Clear communicator with empathy for both technical and non-technical users
Proactive, self-directed, and skilled in documentation and technical handoffs
Experience with start-ups will help you thrive in this role
You’re confident in German (C2) to support customers and fluent in English (C1) to work closely with colleagues - we’ll support you with language courses if needed.
04🌱 Growing together, what you can expect at voize
We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving healthcare professionals more time for real patient care
We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely from Germany
Become a co-creator of our success with stock options
Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible
You decide when you work best, that means flexible working hours and a good hybrid set-up.
✨ Ready to talk? Apply now! 🚀
We look forward to your application and can’t wait to meet you, no matter who you are or what background you have!
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