Customer Success Manager
Legal 500 is hiring for the position of Customer Success Manager in Bristol, United Kingdom. The listing describes it as a full-time, management position with hybrid working.
DGJ summary of this job
Our own short read of this listing, built only from the facts it gives. The employer’s original text follows further down.
Legal 500 is hiring for the position of Customer Success Manager in Bristol, United Kingdom. The listing describes it as a full-time, management position with hybrid working.
The advert names B2B as a skill for this role.
The employer does not state a salary in this listing; DGJ Insight below shows an official pay benchmark for the place where one exists.
Visa sponsorship is not mentioned. Applicants from outside United Kingdom should check the official work permit route before applying.
Dev Global Jobs found this job on Arbeitnow on Nov 8, 2026.
- Employer
- Legal 500
- Location
- Bristol, United Kingdom
- Work mode
- hybrid
- Job type
- Full-time
- Level (from the title)
- management
- Pay
- Not stated by the employer
- Found
- Nov 8, 2026 on Arbeitnow
- Employer text
- 398 words, about 2 min to read
- Apply only on the official page (arbeitnow.co.uk). Dev Global Jobs is not the employer and never asks for a fee.
- Mirror the skills the advert names (B2B) in your CV where you really have them; applicant tracking systems look for these words.
- Read the employer’s full text below (about 2 min) before you apply.
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DGJ Insight
Our own data about this role and place, from official statistics and our live job index.
Source: OECD Average annual wages, 2025
UN living-cost index for United Kingdom (ICSC post adjustment 76.4), as of 1 Oct 2026.
Source: ICSC post adjustment classifications (icsc.un.org)
- Skilled Worker visa: Job offer from a licensed sponsor at the required skill and salary level; English requirement
- Health and Care Worker visa: Eligible health and social care roles with a licensed sponsor
- Global Talent visa: Endorsement as a leader or potential leader in a listed field
Official routes: UK Visas and Immigration (GOV.UK)
About the role
Full text from the employer, as published on Arbeitnow, arranged into sections. Nothing added or removed.
01About Legal 500
Legal 500 is a global legal market research, data and intelligence business. Our research helps corporate clients make informed decisions about legal representation and gives law firms insight into their market position, performance, and clients.
Beyond research, we’re building a growing data, benchmarking, market-intelligence and subscription service offering. We bring the legal market together through a global programme of events - awards ceremonies, conferences and roundtables that convene leading law firms, in-house teams and their advisers. And through Legal Business, our journalistic title, we deliver independent news, analysis and commentary on the business of law and the strategy, performance and leadership of the world’s leading law firms.
We are a growing, multi-site organisation, with colleagues working across research, data, technology, product, journalism, commercial and events in London, Leeds and Bristol.
02About the Role
You'll have the opportunity to join Legal 500 at a high impact time. We recently acquired Mondaq to enhance our data intelligence capability and you'll be joining at a time where the merging of two great businesses is taking place.
As Customer Success Manager, you'll sit alongside our Bristol-based Account Management team and work closely with our London-based Customer Success team.
You'll be helping to onboard new customers, driving early adoption and engagement whilst working with sales teams across different product lines. This is ultimately a customer enablement position. you won't have a financial target. This is more about providing insights and engaging with customers.
03What you'll be doing
Owning customer journey including onboarding and engagement
Liaising between the sales teams of our different product lines, your account management and Customer Success colleagues - feeding insights into our Product team
Enabling customers to get the most out of Legal 500 data products
Leading demos, conducting quarterly business reviews and helping drive commercial activity by providing customers with the tools they need to extract value from our products
04What we're looking for
Commercial experience in a customer success role
Experience in B2B setting is preferred, some exposure to the legal world (academic or professional) would be even better!
Someone comfortable communicating with a range of stakeholders - GTM or Senior Lawyers within our clients, Sales, Editorial and Product internally
Process-driven and data-driven in approach
05Role information
Hybrid workplace - 3 days a week in office, 2 days remote
This role is based in Bristol (Wine Street)
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