CVS Health: Senior Customer Service Representative
Remote Company is hiring for the position of CVS Health: Senior Customer Service Representative as a remote role. It is listed as a senior position.
DGJ summary of this job
Our own short read of this listing, built only from the facts it gives. The employer’s original text follows further down.
Remote Company is hiring for the position of CVS Health: Senior Customer Service Representative as a remote role. It is listed as a senior position.
Reading the advert, the employer asks for 1+ years of experience.
The advert names customer service as a skill for this role.
The listing gives the pay as $19.50/hr.
Benefits mentioned in the advert: health insurance, pension or retirement plan and paid time off.
Dev Global Jobs found this job on We Work Remotely on Nov 9, 2026.
- Employer
- Remote Company
- Location
- Remote
- Level (from the title)
- senior
- Pay
- $19.50/hr
- Experience asked
- 1+ years
- Found
- Nov 9, 2026 on We Work Remotely
- Employer text
- 489 words, about 2 min to read
- Apply only on the official page (weworkremotely.com). Dev Global Jobs is not the employer and never asks for a fee.
- Compare your own experience with the 1+ years the advert asks for, and show it clearly near the top of your CV.
- Mirror the skills the advert names (customer service) in your CV where you really have them; applicant tracking systems look for these words.
- Read the employer’s full text below (about 2 min) before you apply.
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About the role
Full text from the employer, as published on We Work Remotely, arranged into sections. Nothing added or removed.
Headquarters: Winnipeg, Manitoba, Canada
URL: http://CVSHealth.com
We’re building a world of health around every individual, shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger, helping to simplify health care one person, one family and one community at a time.
Requisition Job Description
01Position Summary
Meritain Health an Aetna/CVS affiliate has multiple openings for Sr. Customer Service Representatives in our permanent work from home role $19.50/hr wage. This position handles customer service inquiries for our Fully Insured or High Profile role, they should be able to address problems via telephone, internet or written correspondence. Customer inquiries are of basic and routine nature.
Handle incoming calls from members and providers regarding claims status, benefits and eligibility, PPO participation, etc Maintain department established performance metrics at a meets or exceeds expectations level Work together as a team and apply the Aetna Core Values in day-to-day operations Creating a Differentiated Service Experience Demonstrating Service Discipline Handling Service Challenges Providing Solutions to Constituent Needs Working Across Boundaries
02Required Qualifications
1+ years of customer service experience Experience in a metric based environment Proficiency with full suite of Microsoft Applications Comfortability utilizing search engines Excellent multi-tasking skills Ability to Effectively Communicate
03Preferred Qualifications
Experience working in a call center environment Medical terminology/insurance experience Results oriented and self-motivated Experience working remotely
04Education
High School diploma, G.E.D. or equivalent experience
Anticipated Weekly Hours 40
Time Type Full time
Pay Range The typical pay range for this role is:
$18.50 - $42.35
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. To apply: https://weworkremotely.com/remote-jobs/cvs-health-senior-customer-service-representative
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