IT SPECIALIST (INFOSEC)

One year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: knowledge of core services of Cybersecurity (to include testing, acquiring, and maintaining systems security software). 2.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

IT-related experience demonstrating this competency include: implementing and managing of networks and programs. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

IT-related experience demonstrating this competency include: participate in cybersecurity plans and strategies. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: knowledge of DoD and DON Cybersecurity programs and activities, strategic plans and goals; policies and objectives; management principles and processes.

In addition to my experience demonstrating the four competencies above, I have one year of specialized experience equivalent to the next lower grade level (GS-12) or pay band in the federal service or equivalent experience in the private or public sector: Developing and interpreting Information Technology (IT) principles to plan and deliver IT development services and solutions for application products, services, and capabilities.

Examples include planning, funding, and scheduling technology initiatives and solutions to critical issues, recommending changes to IT programs and projects , or conducting strategic and technical planning and evaluating products for IT development activities.

Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will plan and coordinate the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems.,You will install, configure, troubleshoot, and maintain Special Access Program (SAP) and Sensitive Compartmented Information (SCI) IS hardware and software systems configuration.,You will manage the installation and integration of systems fixes, updates, and enhancements; and/or ensuring the application of information security/ information assurance policies, principles, and practices of systems administration services.,You will manage Information System (IS) user accounts, privileges, network rights, and access to systems and equipment.,You will manages systems resources including performance, capacity, availability, serviceability, and recoverability.,You will implements security procedures and tools; tests, installs, configures, and maintains networks including hardware.,You will develop and document local systems administration standard operating procedures.,You will resolve hardware/software interface and interoperability problem, ensuring systems availability, functionality, integrity, and efficiency.,You will provide technical support to customers who need advice, assistance, and training in applying hardware and software systems.,You will supervise or manage protective or corrective measures when a cybersecurity incident or vulnerability is discovered.