SINGLE MARINE PRGM COORD NF3

01MINIMUM QUALIFICATIONS

Three years of progressively responsible experience in recreation, community programs, event management, volunteer coordination, or a related field that demonstrates knowledge of planning, organizing, promoting, administering, and evaluating recreational and quality-of-life programs. Experience must include coordinating events and activities, supervision of employees, volunteers, or participant groups, and maintaining administrative records and reports.

Demonstrated ability to communicate effectively both orally and in writing; prepare reports, correspondence, and promotional materials; and establish effective working relationships with military personnel, community organizations, volunteers, and patrons. Proficient in Microsoft Office applications and social media platforms.

Must possess strong organizational skills, the ability to work independently with minimal supervision, manage multiple priorities, supervise large groups during on-site and off-site activities, and work evenings, weekends, and overnight trips as required. Must possess and maintain a valid driver's license and be able to obtain and maintain CPR and First Aid certification within three months of employment.

MAJOR DUTIES: Primarily responsible for developing, scheduling, organizing, publicizing, directing, and evaluating both recurring and non-recurring recreational and volunteer activities, which will involve frequent travel, supervising large groups of people, and working frequent nights and weekends.

Events execution will include driving large groups of people, visiting amusement parks, cooking, and leading groups while camping, leading hikes, visiting local points of interest and other outdoor recreational focused events. Incumbent will enforce established rules and regulations in supervising participants in these activities.

Additional duties will include the creation of a monthly calendar of events and newsletter, building and maintaining social media presence by developing and scheduling monthly posts for the active duty and unit recreation departments across all digital channels, quarterly reporting to higher headquarters, coordinating trip sign up and cash collecting, maintaining, and reporting on government vehicles, coordinating monthly meeting agendas, writing meeting minutes and letters of appreciation.

Managing volunteers sign up, attendance and performance at events. Preparing equipment, rosters, vehicles, and information packets for all trips, and making trip reminder phone calls and text messages. Leading program recreational trips and activities both assisted and unassisted. Maintaining the active-duty recreation websites by providing timely information to the marketing department.

Evaluates recreational needs on a continuing basis by soliciting feedback from patrons through surveys, personal contacts with individuals and/or groups, data collection and analysis to determine customer interest and improve the quality of service provided. Supervises employees and volunteers to include assigning and distributing work, coaching, counseling, tutoring, and mentoring employees.

Responsible for approving and disapproving leave, recommending and completing personnel actions, completing performance reviews and signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment. Must be alert to alcohol abuse and take appropriate action. Maintains and enforces security of funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste, and abuse.

Consistently provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates appropriately. Acknowledges customers with a positive attitude while providing respectful interactions. Asks questions to determine, verify and solve problems. Checks for patron satisfaction on the quality of services. Takes action to solve problems quickly. Alerts supervisor, or proper point of contact to assist when problems arise. Performs other related duties as assigned.

FINANCIAL RESPONSIBILITIES: Must be able to work within the given budget for specific events. Must be able to obtain and maintain a Government Purchase Card to make necessary purchases for program needs. Provides equipment purchasing suggestions and assists in preparation of supporting data to justify new plans and budget requirement recommendations. Responsible for receiving payments and making deposits.

ADDITIONAL RESPONSIBILITIES: Serves as liaison with other organizations and local community to establish new program offerings and volunteer events to support. Provides oversight and support for athletic events, facility specialty events. Develops and administers special projects and special events within the Wellness Department. Support active-duty requests, Force Fitness Instructors (FFI), and unit recreation.

Must support other programs within Semper Fit when called upon such as the Trees for Troops, MCX Gift Wrapping Event, all Single Marine Program (SMP), Outdoor Adventures, Athletics, etc. and will administratively support active-duty recreation centers as needed. Maintains confidentially of Personally Identifiable Information (PII). Restricts access to an individuals' private medical information (HIPPA), and other information. Engages in open lines of communication. Reviews and interprets directives and regulations.

Maintains official files. Collects, compiles, and organizes information and data to meet administrative requirements. Prepares correspondence and drafts instructions. Uses a personal computer to transmit correspondence, create reports, databases, spreadsheets, graphics, slide shows and presentations. Receives telephone calls, visitors, complaints, and outside contacts and directs them to appropriate contacts when necessary. Please refer to MCCS career site for the addition job duties.