Supervisory Program Management Specialist (Middle Manager)

To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-J, FG/GS-14. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized Experience must demonstrate experience monitoring and evaluating programs for compliance with regulations and standards.

Qualifications must be met by the closing date of this vacancy announcement.

The position manages the work of a multi-level organization through subordinate managers and employees. Works interdependently with multiple organizations internal and external stakeholders to meet strategic goals of ACSA and the FAA, leads and directs ACSA standardization efforts, program changes, budget, etc. Directs the work of subordinate employees and/or managers and across multiple functions and/or disciplines.

Work includes complex projects/programs based on the objectives of the major subdivision, the LOB/SO, and frequently the FAA. Manages and sets clear performance standards that promote accountability, strong organizational health, a sense of individual responsibility, professionalism, and pride for organizational performance to subordinates. Responsible for the leadership, planning, prioritizing, direction, communication, tasking, training, and scheduling of work.

Also responsible for time and attendance, leave approval, performance evaluation, corrective and disciplinary actions, and the setting of office goals and objectives. Supports effective problem solving by ensuring subordinates are equipped and accountable to address challenges and barriers and are clear about roles and responsibilities for decision-making. Ensures that collaboration occurs beyond the organization and that solutions fully consider and represent all relevant perspectives/interests.

Models creative thinking and innovation. Delegates work and empowers subordinates to decentralize decision-making. Confirms subordinates take on expected work and produce intended results with minimal intervention. Ensure subordinates communicate progress and barriers, and coordinate decisions across organizational boundaries as appropriate.

Applies an advanced knowledge of budget, human resource, and other administrative policies and procedures, and an advanced understanding of the objectives of the major subdivision. Makes effective resourcing decisions across several work teams; making certain they deliver expected output within required time frame and budget. Adjusts resourcing plans as needed to meet changing work conditions.

Holds others accountable to make good business decisions in meeting the needs of ACSA, Flight Standards (FS) and the larger FAA. Resolves all but unique problems without the intervention of higher-level management. Holds subordinates accountable for maintaining mutually productive partnerships with stakeholders as demonstrated by productive conflict and effective action taking to address issues impeding effectiveness.

Meets with stakeholders regularly to identify potential impediments to team and organizational effectiveness. Set and maintain expectations for integrating stakeholder feedback into services provided. The manager and organizational performance is reviewed periodically by higher-level management through status reports and organizational performance measures. The incumbent ensures the alignment of projects/programs with tactical objectives.