IT Operations - Working Student (w/m/x/d)
This listing is for an IT Operations - Working Student (w/m/x/d) role at MILES Mobility, in Berlin, Germany. The listing describes it as a full-time position with on-site working.
DGJ summary of this job
Our own short read of this listing, built only from the facts it gives. The employer’s original text follows further down.
This listing is for an IT Operations - Working Student (w/m/x/d) role at MILES Mobility, in Berlin, Germany. The listing describes it as a full-time position with on-site working.
From the advert, the main requirements are English language skills.
The employer does not state a salary in this listing; DGJ Insight below shows an official pay benchmark for the place where one exists.
Benefits mentioned in the advert: pension or retirement plan and bonus.
Visa sponsorship is not mentioned. Applicants from outside Germany should check the official work permit route before applying.
Dev Global Jobs found this job on Arbeitnow on Nov 4, 2026.
- Employer
- MILES Mobility
- Location
- Berlin, Germany
- Work mode
- on-site
- Job type
- Full-time
- Pay
- Not stated by the employer
- Languages asked
- English
- Found
- Nov 4, 2026 on Arbeitnow
- Employer text
- 425 words, about 2 min to read
- Apply only on the official page (arbeitnow.com). Dev Global Jobs is not the employer and never asks for a fee.
- Say your level in English plainly (for example B2 or C1).
- Read the employer’s full text below (about 2 min) before you apply.
- Build or check your CV with the free DGJ CV Builder.
DGJ Insight
Our own data about this role and place, from official statistics and our live job index.
Source: OECD Average annual wages, 2025
UN living-cost index for Berlin (ICSC post adjustment 40.2), as of 1 Oct 2026.
Source: ICSC post adjustment classifications (icsc.un.org)
- EU Blue Card: Recognised degree and a job offer above the salary threshold
- Skilled worker visa (Fachkräfte): Recognised qualification and a job offer
- Opportunity Card (Chancenkarte): Points-based job search for up to one year
Official routes: Make it in Germany (Federal Government portal)
About the role
Full text from the employer, as published on Arbeitnow, arranged into sections. Nothing added or removed.
01Join the ride!
Our Team IT Operations keeps our entire ecosystem running smoothly and takes care of our internal infrastructure that powers our daily operations.
To support our growing team, we are looking for a motivated Working Student IT Operations (w/m/x/d) to join us in Berlin. In this role, you won’t just be sitting on the sidelines; you will be the reliable first point of contact for all IT-related questions across the company. Working closely with our experienced engineers, you’ll get hands-on experience with modern cloud tools and IT infrastructure while helping to keep the MILES team up, running, and fully connected.
Please note: This position is fully onsite. 20h/week (3 days preferred - 2x8h, 1x4h)
02Your Responsibility
- First-Line Support: Handle incoming IT support tickets and resolve hardware or software issues efficiently to minimize downtime for our team.
- User Lifecycle: Support our onboarding and offboarding processes by setting up accounts, managing digital access, and preparing hardware for new MILES employees.
- Documentation: Maintain and continuously improve our internal IT documentation and knowledge base to keep our processes transparent and clean.
- Daily Operations: Assist the core IT team with day-to-day operations, system maintenance, and small-scale infrastructure projects.
- Team Assistance: Act as a helpful and reliable go-to person for all everyday IT questions across various departments.
03Your Experience
- Education: You are currently enrolled in a university degree program in IT, Computer Science, Business Informatics, or a related field.
- Tech Fundamentals: You bring a solid understanding of IT basics, including operating systems (macOS & Windows), hardware troubleshooting, and basic networking concepts.
- Mindset: You are highly organized, reliable, and approach problems with a structured and proactive attitude.
- People Skills: You actually enjoy working with people, not just machines. Clear, empathetic, and patient communication is natural to you.
- Bonus Points: Initial experience with modern IT administration tools, MDM solutions, or ticketing systems is a distinct plus.
- Languages: Fluent English skills are required; German is a major advantage since you will be supporting our local team.
04Benefits
- Mobility: Use monthly MILES credits.
- Discounts: Access 1,500+ providers for discounts on sneakers, theater visits, and more.
- Home Office: Enjoy the flexibility of working from our office in Berlin and from home.
- Retirement: Secure your financial future with our attractive pension plan.
- Growth: We prioritize personal development through knowledge sharing and training opportunities (with the support from our HR Team and the Team Leads).
- Social Impact: We dedicate a portion of our revenue to support regional social projects, actively contributing to the well-being of society and the environment. #milescharity
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