Customer Success Manager
Payflows has an opening for a Customer Success Manager in Paris, Île-de-France, France. The listing describes it as a full-time, management position.
DGJ summary of this job
Our own short read of this listing, built only from the facts it gives. The employer’s original text follows further down.
Payflows has an opening for a Customer Success Manager in Paris, Île-de-France, France. The listing describes it as a full-time, management position.
From the advert, the main requirements are 2 to 5 years of experience.
The advert mentions stakeholder management, B2B and SaaS among the skills and tools for this role.
The employer does not state a salary in this listing; DGJ Insight below shows an official pay benchmark for the place where one exists.
Visa sponsorship is not mentioned. Applicants from outside France should check the official work permit route before applying.
Dev Global Jobs found this job on Arbeitnow on Nov 9, 2026.
- Employer
- Payflows
- Location
- Paris, Île-de-France, France
- Job type
- Full-time
- Level (from the title)
- management
- Pay
- Not stated by the employer
- Experience asked
- 2 to 5 years
- Found
- Nov 9, 2026 on Arbeitnow
- Employer text
- 581 words, about 3 min to read
- Apply only on the official page (arbeitnow.fr). Dev Global Jobs is not the employer and never asks for a fee.
- Compare your own experience with the 2 to 5 years the advert asks for, and show it clearly near the top of your CV.
- Mirror the skills the advert names (stakeholder management, B2B and SaaS) in your CV where you really have them; applicant tracking systems look for these words.
- Read the employer’s full text below (about 3 min) before you apply.
- Build or check your CV with the free DGJ CV Builder.
DGJ Insight
Our own data about this role and place, from official statistics and our live job index.
Source: OECD Average annual wages, 2025
UN living-cost index for Paris (ICSC post adjustment 50.5), as of 1 Oct 2026.
Source: ICSC post adjustment classifications (icsc.un.org)
- Talent Passport: Qualified employees, researchers, artists, investors; multi-year permit
- Employee (salarié) visa: Employer work authorisation from the labour office
- Temporary worker visa: Contracts under 12 months
About the role
Full text from the employer, as published on Arbeitnow, arranged into sections. Nothing added or removed.
AI is rewriting how enterprises run. Payflows is the platform making it happen.
The world’s largest companies are held back by complexity, disconnected systems, slow approvals, and manual workflows across Finance, Procurement, and Operations.
Payflows is building the AI-native Finance OS for enterprise, connecting every process, person, and system so work just flows. Approvals route automatically, payments execute intelligently, and leaders gain real-time visibility into how, when, and why payments are made.
In a world where speed, control, and intelligence define competitive advantage, Payflows enables global enterprises to operate with precision, powered by AI. One intelligent platform, endless possibilities.
01The Role
You’ll be at the centre of how Payflows builds long-term customer partnerships, ensuring our clients not only succeed on our platform but expand with us.
As a Customer Success Manager, you’ll own relationships with enterprise finance teams, helping CFOs, Treasurers, and Procurement leaders achieve measurable results. You’ll drive adoption, unlock value, and identify opportunities to grow Payflows’ footprint within each account.
This is a role for someone who combines strategic thinking, relationship mastery, and commercial acumen, someone who thrives on impact, influence, and excellence.
02Drive Adoption and Value
Partner with customers to deeply understand their objectives and translate them into success plans.
Ensure full adoption of Payflows’ platform across Finance, Treasury, and Procurement teams.
Deliver measurable outcomes that demonstrate business impact.
03Build and Strengthen Relationships
Develop deep, trusted relationships with key decision-makers, from operational users to CFO-level stakeholders.
Serve as the voice of the customer internally, championing their needs and feedback across Product and Engineering.
04Retain and Expand Accounts
Identify upsell and cross-sell opportunities by aligning Payflows’ capabilities with evolving customer goals.
Collaborate with Sales to execute account expansion strategies and renewals.
05Operate with Precision
Monitor account health metrics, anticipate risks, and drive proactive engagement.
Maintain operational excellence through structured processes, documentation, and forecasting.
06Collaborate Cross-Functionally
Partner with Product, Implementation, and Growth to ensure alignment, fast issue resolution, and seamless customer experience.
07Who You Are
You have 2-5 years of experience in Customer Success, Account Management, or Consulting, ideally in B2B SaaS or fintech.
You’re a relationship builder, empathetic, curious, and trusted by executives and operators alike.
You’re commercially savvy, you understand how to identify business value, articulate ROI, and drive expansion.
You thrive in high-performance environments, balancing strategic thinking with operational execution.
You’re data-driven, comfortable interpreting usage metrics, identifying risks, and designing playbooks for retention and growth.
You communicate with precision, concise, confident, and customer-centric.
You’re fluent in English and French, other languages are a plus.
08Your Skills
Proven track record managing or enterprise SaaS accounts, driving adoption and expansion.
Exceptional stakeholder management and communication skills, from onboarding to QBRs.
Strong analytical mindset, able to interpret data and make decisions that improve customer outcomes.
Experience building and executing account success plans tied to measurable KPIs.
Passion for SaaS, finance, and automation, you want to help modern CFOs and Treasurers succeed.
Ownership mentality, you don’t wait for direction, you act on insight.
09Our Non-Negotiables
Resilience, We’re on a multi-decade mission to reinvent enterprise finance. You embrace challenges and thrive in the fight. Hunger, You push yourself (and the company) to raise the bar and maximise impact. Trustworthiness, You take ownership, solve problems, and get it done with integrity and consistency.
This isn’t a support role, it’s a performance role. If you’re hungry to build relationships that drive real business impact, welcome to Payflows.
Find Jobs in France on Arbeitnow
Ask CSI about this job
Answers link to jobs and tools on Dev Global Jobs.
Review Dev Global Jobs
Used this site to find a job? Tell other job seekers what worked and what did not.