SUPV IT PROGRAM MANAGER (PLCYPLN)

Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume. Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position.

Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the Basic Competency Requirements listed above, one year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-13 in the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized experience is defined as leading an organization responsible for enterprise hosting and endpoint services, with demonstrated cloud-centered technical leadership; guiding the modernization and migration of legacy applications and infrastructure to secure, scalable cloud solutions, primarily within Microsoft Azure, to include cloud architecture, Platform as a Service (PaaS), Software as a Service (SaaS), containerized platforms, microservices, and managing teams responsible for delivering and sustaining enterprise cloud services Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. We may use this announcement to fill additional vacancies within 90 days of the closing date.

Plans, directs, organizes, coordinates, and supervises the work of employees involved in the life cycle management processes related to a major DOD or DFAS AIS and MIS.,Develops AIS program and budget requirements, justifications, and documentation to meet all mandatory DOD Life Cycle Management (LCM) and Financial Management regulatory requirements.,Ensures performance standards are equitable and that all subordinates receive timely performance feedback (in accordance with DFAS regulation and/or any applicable negotiated agreement) and annual performance ratings.,Hears and resolves formal/informal grievances and complaints and resolves or refers unresolved grievances to the director in accordance with DFAS policies and/or applicable negotiated agreement.,Serves as a technical expert for assigned IT/ADP systems, database systems, or network. Keeps abreast of changes in policies, regulations, and directives to determine effect on operations.,Analyzes existing methods and procedures to determine adequacy, clarity, and effectiveness.