QUALITY ASSURANCE SPECIALIST (AIRCRAFT)

Conditions of Employment Continued: This position is Emergency Essential. In the event of a crisis situation, the incumbent, or designated alternate, must continue to perform the Emergency-Essential duties until relieved by proper authority. The incumbent or the designated alternate may be required to take part in readiness exercises. This position cannot be vacated during national emergency or mobilization without seriously impairing the capability of the organization to function effectively.

This meets the criteria of an Emergency-Essential position and requires that the incumbent, or the designated alternate, be removed from any military recall status. Employee must sign DD Form 2365 as a condition of employment. Position Requirements: In order to qualify, you must meet the requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Administrative and Management Positions, Quality Assurance Series 1910.

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-09, or equivalent in other pay systems that demonstrated a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas.

Examples of specialized experience includes: Comprehensive knowledge of quality assurance/control concepts, principles, and practices, and skill to plan, develop, and implement quality programs for assigned systems; Knowledge of C-37A and C-21A aircraft systems, their characteristics, properties and uses to include airframe, power plant, hydraulic, mechanical, fuel, communication, and avionic components; Reviewing production activities and capabilities in light of contract quality requirements; Reviewing written quality or inspection procedures for adequacy, and evaluating the implementation and effectiveness of quality/inspection systems, including sampling plans; Analyzing quality data to detect unsatisfactory trends or weaknesses in the quality/inspection system; Verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance; Identifying inadequacies and requesting corrective action; Computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods; Investigating customer complaints and deficiency reports, and providing identification of causes to appropriate authorities; Reading, interpreting, and applying technical data such as blueprints, engineering drawings, product specifications, or technical manuals; Reviewing and evaluating supply systems operations and procedures through periodic audits and surveillance inspections.

OR EDUCATION: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., with a major study in quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position. NOTE: You must submit a copy of Transcripts.

OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of your transcripts. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-­grade requirements to be considered eligible.

One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of aircraft surveillance methods, inspection techniques, and systematic evaluation processes. Extensive general and technical knowledge of the C-37A and C-21A aircraft with emphasis on DV airlift operations.

Requires completion of QA phase I/II training with the CO and requires completion of QA phase I/II training with Air Force Installation Contracting Center, 764 Enterprise Sourcing Squadron for the TA contract. Knowledge of aircraft technical data, both military and civilian, to include maintenance procedures, (paper-based and software-based), technical orders, federal aviation regulations, weight and balance documents.

Skill in communicating effectively both orally and in writing to prepare and present guidance products, briefings, proposals, coordinated planning efforts, and manage program activities. Skill in interpersonal abilities. Skill in using various computer software and various computer applications.

Ability to establish and maintain effective working relationships using tact and diplomacy in interacting with wing leadership, on-site contractors, industry upper management, base agency personnel, and unit representatives. Ability to plan, gather, organize, and present facts. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

Administers the quality assurance programs for the C-37A and C-21A aircraft, and VIPSAM Program Support managed by Air Force Life Cycle Management Center and the TA contract managed by the Air Force Installation Contracting Center, 764 Enterprise Sourcing Squadron. Evaluates, documents, and reports the contractor's performance IAW with the Quality Assurance Surveillance Plan (QASP), PWS, and CO's directions.

Acts as liaison with government agencies, contractors, and industry representatives for the purpose of resolving problems and needs that may arise. Supports the development, implementation, refinement, and maintenance of QA management information and data management systems in the automated daily aircraft status and mandatory government inspection systems.