ADMINISTRATIVE SUPPORT SPECIALIST

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-09, or equivalent in other pay systems.

Examples of specialized experience includes (1) applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program operations carried out by administrative or professional personnel, or substantive administrative support functions; (2) working with and skill in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity; (3) developing new or modified work methods, organizational structures, records and files, management processes, staffing patterns, procedures for administering program services, guidelines and procedures, and automating work processes for the conduct of administrative support functions or program operations; (4) knowledge of management and organization principles and theories, including standardized administrative practices and procedures common to the organization or area of responsibility.

OR EDUCATION: Successfully completed a Ph.D or equivalent graduate degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position. NOTE: You must submit copies of your college transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: I have a combination of specialized experience and education.

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of transcripts. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in­-grade requirements to be considered eligible. One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level.

TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of analytical and evaluative methods and procedures and skill in evaluating administrative operations to develop comprehensive plans and to analyze work processes and continually improve them to meet customer and organizational requirements Knowledge of management and organizational programs, operations, objectives, and policies to conduct studies and evaluate administrative processes, prepare reports and encourage understanding and acceptance of findings and recommendations.

Expert knowledge of communication principles and techniques to develop and implement effective communication strategies. Knowledge of organization/function of U.S. Government agencies, domestic and overseas, as well as foreign relations/protocol procedures that apply to foreign military/civilian leaders and of sensitive, unique customs/courtesies of the international community.

Knowledge of office functions and commitments of supervisor and staff to prepare and review correspondence, to screen telephone calls and visitors, to maintain supervisor's calendar, and to perform other substantive or administrative work of the organization. Knowledge of various office automation software programs, tools, and techniques to support office operations and produce a variety of documents such as letters, reports, spreadsheets, databases, and graphs.

Ability to communicate effectively and efficiently, both orally and in writing. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

Directorate Executive and Administrative Specialist. Serves as the primary point of contact, providing critical executive and administrative support to the General Officer Director and contributing significantly to the efficient operation of the AETC Operations and Communications Directorate. Executive Communications and Information Specialist.

Manages the flow of information to and from the General Officer Director and the Directorate, ensuring clear, concise, and timely communication with internal and external stakeholders. Confidential Information Management and Protocol Specialist.

Serves as a Confidential Assistant and primary custodian of sensitive, unclassified, and Personally Identifiable Information (PII) entrusted to the General Officer Director and Directorate leadership, ensuring strict adherence to Department of Defense (DoD) and Air Force security and records management regulations. Strategic Communications and Project Management Specialist.

Leads the execution of special projects and initiatives aligned with Directorate strategic objectives, providing essential administrative support and developing strategic communications materials.