CHILD DEVELOPMENT OPERATIONS CLERK (OA)

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-04, or equivalent in other pay systems.

Examples of specialized experience includes knowledge of a body of standardized rules, procedures or operations of child care center to perform or explain a range of procedures and requirements in support of the child care center; performing a wide variety of specialized clerical and office automation support such as file maintenance, reservations, receiving calls, greeting customers, handling funds, monitoring sign in/out procedures, time cards, cash handling/fee collection, client contract preparation, orientations and various administrative support functions; knowledge of various office automation software programs, tools and techniques to support office operations and produce a variety of documents such as letters, reports and spreadsheets.

OR EDUCATION: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. NOTE: You must submit a copy of transcripts.

OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position, only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. NOTE: You must submit a copy of transcripts.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of Air Force and Child Development Center regulations, procedures, and processes. 2.

Knowledge of office functions to screen telephone calls and visitors, prepare and review correspondence, and perform other administrative work of the organization using office automation software program tools and techniques to support office operations. 3. Knowledge of automated and/or physical filing systems and procedures and the subject matter content of the materials being processed. Ability to locate, assemble, and compose information for routine reports, inquiries, and non-technical correspondence. 4.

Knowledge of proper money handling techniques and procedures to include use of a cash register, credit card machine and computer. 5. Ability to gather, maintain and compile pertinent data accurately. Skill in planning and organizing work and meeting deadlines 6. Ability to communicate effectively, both orally and in writing, using courtesy and tact. Skill in typing; a qualified typist is required. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work.

You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social).

Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Responsible for ensuring efficient use of center space. Ensures applicants on waiting list are eligible users and placed in the proper priority. Performs clerical and administrative work in support of the program. Serves as Facility Record's Custodian. Assists in ensuring that NAF resources are properly handled and stored. Performs duties as desk clerk and performs basic duties as needed to collect fees. Serves as USDA CACFP Food Service Monitor or alternate for the Child Development Program.