SUPERVISORY QUALITY ASSURANCE SPECIALIST (TITLE 32)

Military Grades: E-9 SPECIALIZED EXPERIENCE: Must have 36 months or 1-year specialized experience equivalent to at least the next lower grade, to include experience, education, or training involving a thorough knowledge of product or range of products involved, the manufacturing methods and techniques, special processes, test, and performance requirements; and skill in developing plans and programs; experience possessed by an expert in specialization able to give technical direction to otherwise competent workers; experience determining operations when difficult and questionable phases of malfunctions are found; experience which required significant and concrete work accomplishments (i.e., special projects, working groups, or detailing assignments) involving interpersonal contacts in a quality assurance or related field; experience in dealing with management principles and supervisory responsibility for the function required by type of position to be filled and the organization involved; experience in managing the function of the work to be performed; experience which includes leading, directing and assigning work of personnel.

As a SUPERVISORY QUALITY ASSURANCE SPECIALIST, GS-1910-12, you will plan, organize, and oversee the activities of the Quality Assurance Division. Plan work to be accomplished by subordinates. Make decisions on work problems presented by subordinate personnel. Manage, review and develop maintenance policy, advising supervisors and employees on both general policy and specific maintenance matters.

Maintenance Standardization Evaluation Program (MSEP): Manage the Maintenance Standardization Evaluation Program (MSEP), which provides the Maintenance Group Commander and maintenance managers the visibility to assess and improve the proficiency of the work force, facilitate continuous process improvement, and provide the customer with high quality aircraft and components on time.

Manage critical assessment programs such as; Unit Self Inspections, Maintenance Standardization, Operational Readiness, Unit Compliance Inspections, and Staff Assistance Visits (SAVs). Manage the organization's quality program and elements of the program to gauge compliance with directives, assess established processes, identify deficiencies, implement corrective measures, and improve processes to enhance mission effectiveness and efficiency.

Ensure personnel use proper data collection techniques and procedures for evaluation, inspection and audit programs and a number of related databases and spreadsheets to capture and catalog data elements for trending, cross-tell, and benchmarking. Direct and control the management of the Technical Order Improvement Program and Suggestion Program for the wing. Manage critical compliance and configuration management programs.

Manage the Aircraft Weight and Balance, aircraft and equipment impoundment, chaffing, aircraft hot refuel/aircraft-to-aircraft, Product Quality Deficiency Report (QDR), and Over-G/Over-speed analysis programs. Oversees and approves wing depot-level assistance requests. Manage the Time Compliance Technical Orders (TCTO) and One Time Inspections (OTI) process.

Represent and speak for the Maintenance Group Commander with representatives of the National Guard Bureau, System Program Office (SPO) and internally within the Maintenance Complex on issues relating to maintenance processes, procedures, and policies. Serve as the primary technical consultant to production area managers on issues related to quality, military specification, and international quality standards such as the International Organization for Standardization.

Manage and plan a quality assurance program using a variety of accepted quality assurance procedures such as statistical computations and data collections. (17) Skill in using various computer and software applications to include but not limited to: word processing programs, spreadsheets, email services, databases and database management. Perform other duties as assigned.