Supervisory Education Program Specialist

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/09/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Individual Occupational Requirement In order to meet the basic requirement of the Education Program Specialist, 1720 series, you must have: Degree: that included or was supplemented by at least 24 semester hours in a field related to the work of the position to be filled, of which at least 9 semester hours must have been in education courses. or Combination of education and experience -- at least 24 semester hours in a field related to the work of the position to be filled, of which at least 9 semester hours must have been in education courses, plus appropriate experience or additional education.

The experience must reflect the level and kind described in 3 below. or Four years of experience that demonstrated a thorough understanding of the principles and practices underlying the work of this series.

This experience must have been of such character and diversity to demonstrate that the applicant possesses an understanding of the field comparable to that normally acquired through successful completion of a full 4-year course of study in an accredited college or university. or At least 1 full academic year of professional teaching experience. This experience is defined as full and primary responsibility, under general supervision, for instruction of assigned students in an accredited school or institution.

This includes responsibility for preparing and presenting lessons and for evaluating students' progress, including a determination of the students' success or failure according to established criteria. Serving in an assistant capacity to a professor without the authority to determine the students' success or failure to meet course requirements does not meet this criterion.

You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: . Experience with Analysis, Design, Development, Implementation, Evaluation Model, (ADDIE), Business Intelligence Suite, (BIS), and Events Management Analytic Platform, (EMAP).

You will be rated on the following Competencies for this position: Technical Competence Supervision Program Coordination and Integration Communication Program Evaluation and Analysis Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

01Physical Requirements

The work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

MAJOR DUTIES: Provides leadership and direction in implementing VHA national education and training projects of varying scope, size and complexity. Provides direct administrative supervision to employees under purview, conducts periodic performance reviews, performance coaching and mentoring, and assigns work. Independently determines daily work, set priorities and deadlines, and defines organizational objectives.

Oversight of all work assigned to the staff supervised, to include the analysis, design, development, implementation, and evaluation of training for existing and emerging systems and processes that fulfill the Veterans Health Administration's (VHA) commitment to develop a highly skilled workforce.

Ensures the Project Manager, Performance Consultant, Education Technician plans, promotes, and develops educational design strategies for education and training projects by leading effective teams and providing clear direction on interpretation and implementation of the design. Defines priorities, allocating resources, and oversight of budget evaluates work progress and meets deadlines.

Develops and is accountable for performance standards, prepares appraisals, evaluates subordinates' work, hears and resolves employee complaints, effects minor disciplinary actions, and approves leave. Evaluates training and development needs and recommends training. Initiates personnel actions for recruitment, selection, promotion, and commendation, exercises position management responsibilities, and furthers equal employment opportunity through nondiscriminatory practices.

Develops resource requirements and annual plans, recommends budget estimates to the division director, and monitors project cost, schedule, performance, and risk after contract award, keeping contract representatives and leadership informed of issues. Assures education and training activities comply with organizations and accrediting-body standards, laws, regulations, and policies, and maintains control of operations through ongoing analysis of operational data and program evaluation.

Collects and monitors customer feedback and service data, reports trends to the division director, benchmarks best practices of other organizations, and champions a culture of customer service, accountability, and continuous improvement. Coordinates workload and resources across organizations service and division lines and advises higher-level management of problems affecting broader programs. Work Schedule: Monday - Friday, 8:00 am to 5:00 pm Telework: This position may be authorized for telework.

Telework eligibility will be discussed during the interview process. Position Description/PD#: Supervisory Education Program Specialist/PD02196A Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer.