HOUSING MANAGEMENT ASSISTANT

For GS-7: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector.

Specialized experience must demonstrate the following: 1) Ensuring proper customer service and compliance with appropriate mandates of the Housing Program; 2) Receiving and processing complaints and related investigations concerning residents; 3) Processing requests for permanent and temporary quarters; 4) Scheduling and coordinating the maintenance and repair of housing units and conducting follow-up inspections to verify that discrepancies are corrected.

NOTE: This experience must be fully demonstrated in your resume to be considered for this position. For GS-05: Your resume must demonstrate at least three years of general experience that includes one year of experience at or equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector.

Specialized experience must demonstrate the following: 1) Assisting with complaints concerning residents; 2) Assisting applicants and their families with housing needs; 3) Evaluating the cleanliness, maintenance, and habitability of housing units. NOTE: This experience must be fully demonstrated in your resume to be considered for this position.

Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will determine the adequacy of building services, furnishings, fixtures and schedule improvements.,You will advise local program participants on administrative practices to inform them of resident relations, occupancy, and maintenance matters.,You will follow up on housing deficiencies to ensure corrective actions are taken.,You will review all written internal policies and procedures to ensure clarity and consistency with higher level directives.