EdgeQ Technologies Private Limited: IT Support Specialist
Remote Company is hiring for the position of EdgeQ Technologies Private Limited: IT Support Specialist as a remote role.
DGJ summary of this job
Our own short read of this listing, built only from the facts it gives. The employer’s original text follows further down.
Remote Company is hiring for the position of EdgeQ Technologies Private Limited: IT Support Specialist as a remote role.
From the advert, the main requirements are 1 to 5 years of experience.
The advert mentions Azure, Jira and cybersecurity among the skills and tools for this role.
Pay stated in the listing: $75,000 per year.
Benefits mentioned in the advert: pension or retirement plan, paid time off and learning budget.
Dev Global Jobs found this job on We Work Remotely on Nov 10, 2026.
- Employer
- Remote Company
- Location
- Remote
- Pay
- $75,000 per year
- Experience asked
- 1 to 5 years
- Found
- Nov 10, 2026 on We Work Remotely
- Employer text
- 480 words, about 2 min to read
- Apply only on the official page (weworkremotely.com). Dev Global Jobs is not the employer and never asks for a fee.
- Compare your own experience with the 1 to 5 years the advert asks for, and show it clearly near the top of your CV.
- Mirror the skills the advert names (Azure, Jira and cybersecurity) in your CV where you really have them; applicant tracking systems look for these words.
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About the role
Full text from the employer, as published on We Work Remotely, arranged into sections. Nothing added or removed.
Headquarters: United States
IT Support Specialist Job Title: IT Support Specialist Location: United States (Remote) Work Mode: 100% Remote Experience: 1-5 Years Salary Range: $45,000, $75,000 per year (USD) Employment Type: Full-Time Job Category: Information Technology / Technical Support
01Job Summary
We are seeking a motivated and customer-focused IT Support Specialist to join our growing IT team in the United States. The ideal candidate will provide technical assistance, troubleshoot hardware and software issues, support end users, and ensure smooth operation of IT systems. This position offers a fully remote work opportunity for qualified candidates across the United States.
02Key Responsibilities
Provide technical support to employees and end users through email, phone, and remote support tools.
Troubleshoot hardware, software, network, and operating system issues.
Install, configure, and maintain computers, applications, and IT equipment.
Assist users with Windows, macOS, Microsoft Office, and other business applications.
Diagnose and resolve technical issues within established service-level agreements (SLAs).
Manage IT support tickets and maintain accurate documentation.
Support user account management, password resets, and access permissions.
Assist with network connectivity, VPN, Wi-Fi, and printer-related issues.
Monitor IT systems and escalate complex technical problems when required.
Maintain IT asset records and support equipment deployment.
Follow IT security policies and data protection procedures.
Provide clear technical guidance and excellent customer service.
Required Skills & Qualifications
1-5 years of experience in IT Support, Technical Support, or a similar role.
Strong knowledge of Windows operating systems and basic macOS troubleshooting.
Understanding of computer hardware, software installation, and configuration.
Knowledge of networking fundamentals, TCP/IP, DNS, DHCP, and VPN.
Experience with Microsoft 365, Outlook, Teams, and Office applications.
Familiarity with remote desktop and troubleshooting tools.
Experience with ticketing systems such as ServiceNow, Jira, or Zendesk.
Basic knowledge of Active Directory and user account management.
Strong communication, analytical, and problem-solving skills.
Ability to work independently in a remote environment.
03Preferred Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field.
CompTIA A+, Network+, or Microsoft certifications are preferred.
Experience with cloud-based IT support environments.
Knowledge of cybersecurity fundamentals and IT best practices.
Familiarity with Microsoft Azure or Microsoft Entra ID.
Experience supporting distributed and remote workforces.
Salary & Benefits
Annual Salary: $45,000, $75,000 USD.
Competitive compensation based on experience and skills.
100% remote work opportunity.
Flexible working arrangements.
Health, dental, and vision insurance.
Paid time off and holidays.
Retirement savings benefits, where applicable.
Professional development and certification support.
Career growth opportunities.
04Work Location
United States, Fully Remote
Candidates from eligible locations across the United States can apply.
Must be legally authorized to work in the United States.
Ability to support users across different time zones may be required.
05How to Apply
Interested candidates can submit their updated resume along with contact details and relevant IT Support experience. Equal Opportunity Employer: We welcome qualified candidates from diverse professional backgrounds and encourage applications from eligible candidates across the United States. To apply: https://weworkremotely.com/remote-jobs/edgeq-technologies-private-limited-it-support-specialist
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