Prosthetic Representative (Rolla)

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

01Basic Requirements

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who are not proficient in written and spoken English. See Chapter 2, section D, paragraph 5a, this part. Experience and Education. Individual must meet at least one of the requirements below. Experience.

One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team; or Education.

A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management.

This course work may have been completed within the degree or in addition to the degree; or Experience/Education Combination. Equivalent combinations of experience and education are qualifying. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

02Grade Determinations

GS-5 Prosthetic Representative (Entry Level): Experience. None beyond the basic requirement. GS-7 Prosthetic Representative (Developmental Level): Experience. In addition to the basic requirements, one year of creditable experience equivalent to the GS-5 grade level, directly related to the position to be filled. Demonstrated Knowledge, Skills, and Abilities (KSAs).

In addition to the experience above, the candidate must demonstrate all of the following KSAs: Ability to understand and apply processes, procedures, regulations, and laws as it applies to purchasing and the provision of prosthetic items/services. Ability to coordinate multiple requests for durable medical equipment (DME), including repairs, services, and benefits.

Ability to act as a liaison with and work effectively with health care providers, patients, caregivers and vendors to ensure that the most appropriate device and services are received timely. Ability to monitor contractors and vendors for compliance with contract requirements. GS-9 Prosthetic Representative (Developmental level): Experience.

In addition to the basic requirements, one year of creditable experience equivalent to the GS-7 grade level, that is directly related to the position to be filled. -OR- Education. Education equivalent to two full years of progressively higher level graduate education or Master's or equivalent graduate degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business.

The 24 semester hours may include, but is not limited to, any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree. Demonstrated Knowledge, Skills, and Abilities.

In addition to the experience above, the candidate must demonstrate all of the following KSAs: Knowledge of methods to identify trends and causation factors sufficient to analyze prepared data and gather information to inform and advise management. Ability to organize, prioritize, and monitor actions to ensure timeliness. Ability to understand and articulate the benefits program options available. This includes communicating with patients, caregivers, health care providers and vendors.

Ability to apply and educate others about national, VISN, and facility directives, policies, procedures and regulations. Ability to work effectively with a clinical team and provide recommendations for prosthetic devices. GS-11 Prosthetic Representative (Full Performance Level): Experience. In addition to the basic requirements, one year of creditable experience equivalent to the GS-9 grade level, that is directly related to the position to be filled. Demonstrated Knowledge, Skills, and Abilities.

In addition to the experience above, the candidate must demonstrate all of the following KSAs: Ability to work independently to set priorities; delegate tasks; meet multiple deadlines; analyze organizational problems; and develop and implement effective solutions to optimize quality, efficiency, performance, and productivity.

Ability to work with a team, to provide technical guidance, plan, organize, and coordinate activities to effectively complete job duties of assignment, such as distributing workload; and monitoring the accuracy, status and progress of work. Ability to communicate tactfully and effectively, both orally and in writing, to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels.

Ability to assist in staff development, outcome management, and strategic planning Ability to act as liaison between staff to resolve informal employee complaints and concerns. Knowledge of rehabilitative treatment goals and strategies that are unique to patients in specialized programs and knowledge of those specific program requirements. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-11.

The actual grade at which an applicant may be selected for this vacancy is in the range of GS-5 to GS-11.

03Physical Requirements

Pre-placement and periodic physical examinations are required for hybrid occupations to ensure workers are placed in positions where they can perform the essential functions of their job including their physical, mental and emotional capacities, without endangering their health or the health of their co-workers. See VA Directive and Handbook 5019.

VA Careers - Prosthetics: https://youtube.com/embed/3NUvF5jjErQ Duties are but not limited to: Develop local organizational policies and procedures consistent with national policies and procedures Preparing and entering contract packages into the required system for the over 15,000.00 Uses 8123 Authority when making implant purchases on contract over micro purchase threshold Serves as technical advisor for and on Prosthetic Local and VISN contracts Authorize and prepare purchase orders to include Biological and Non Biological Implants Acts as Contracting Officer Representative on assigned contracts Develop Statement of Work for service contracts Develops and prepares Sole Source Justification (J&A) Monitor contracts for compliance to statement of work Receive, analyze and process requests for prosthetic equipment and services Identify and select national CMS/ Health Care Procedural Coding System (HCPCS) codes are Entered for every item purchased through and/or billed to ensure proper reporting Establish long and short term program goals Responds to a variety of correspondence i.e. contractors, Home Oxygen program issues Responds to a variety of correspondence i.e. congressional Participate in local facility committees, workgroups, teams Assess and provide technical guidance concerning equipment and benefits to beneficiaries and other health care workers Adjusts work load and develops performance measures Implements new local and national guidelines Develop tools that allow monitoring of a quality assurance program Analyze, review and evaluate the results of various monitors and databases Confers with contractors and other health care workers Inform Veterans and family on different appliances and services available Plan, develop and prepare budget estimates Analyze costs to develop cost containment initiatives Coordinates specialty programs which include clothing allowance, Home Oxygen, Automobile Adaptive Equipment, Home Improvement Structural Alterations (HISA) Determine eligibility Review medical and administrative files of Veterans Interview Veterans and inspect prosthetic equipment /appliances Authorize benefit payment and reimbursement Conduct home and vendor visits Inspect and recommend approval of contractor prosthetic shops Process and authorize service and payment of monthly Home Oxygen program Awareness of JCAHO standards of care Implement JCAHO standards of care Manages and ensures compliance with JCAHO and other regulations governing for programs they are assigned.

Coordinates quality assurance monitoring for assigned programs and represents program to JCAHO and VA audit teams.

Represents the department in public relations activities i.e. lectures, town halls, and in-services Plans, schedules, reviews work including projecting and forecasting Responsible for effective utilization of all resources Plans and estimates budgetary requirements Sets guidelines and procedures to assure safe work environment and use of safety equipment Responsible for the proper application of laws, rules and regulations Communicate and respond orally or in writing with management and/or stakeholders Develop proposals, business plans and action plans Prepares and presents lectures to VA and/or non-VA functions Resolve conflicts Manages resources i.e. space, equipment, supplies, personnel Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: Not Authorized Virtual: This is not a virtual position.

Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authrorized Permanent Change of Station (PCS): Not Authorized