Supervisory Management and Program Analyst

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/20/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Planning, coordinating, implementing, and evaluating administrative and operational programs within a healthcare organization to ensure effective delivery of services and achievement of organizational objectives.

Supervising, scheduling, and managing personnel, including assigning work, coordinating staffing and recruitment activities, evaluating employee performance, and overseeing position management and labor relations in accordance with applicable personnel policies and procedures. Collecting, analyzing, and interpreting operational data, case management data, workload statistics, and performance measures to identify deficiencies, recommend corrective actions, and improve organizational efficiency and service delivery.

Developing, implementing, monitoring, and evaluating quality management, risk management, and performance improvement initiatives to ensure compliance with established healthcare standards and organizational requirements. Evaluating and coordinating the allocation and utilization of personnel, equipment, supplies, space, and financial resources to support organizational operations and priorities.

Providing management officials with recommendations and guidance regarding complex administrative and operational issues, organizational planning, resource utilization, and process improvements. Coordinating inspections, accreditation activities, and regulatory reviews; preparing reports; maintaining required documentation; and monitoring corrective actions to ensure compliance with applicable standards, policies, and regulations.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Physical Demands: The work is primarily sedentary, although some slight physical effort may be required. Work Environment: Work is typically performed in an adequately lighted and climate controlled office.

Major Duties: Establishes and maintains cost accounting and budgetary requirements for the sections and special programs for the service. Responsible for overseeing and providing complete and accurate procurement packages for both capital and non-capital equipment needs to include communication and technical review/approval. Authorized to effect changes in staffing patterns within the service to alleviate problems, which might arise secondary to increased work volumes or multiple absences.

Discusses, investigates and responds to employee grievances and concerns in order to resolve conflicts. Makes recommendations to Management regarding operational activities of the Care Line. Responsible for effective selection, training and utilization of clerical staff within the service. Interact with clinicians and staff from other services to provide accurate data analyses of programs.

Plans and coordinates changes in resources needed to handle workload to meet deadlines and maintain a smooth workflow; assigns, directs and reviews work of subordinate staff and assures work is complete and accurate. Monitors the effectiveness and quality of support services and requests service or repair as needed. Work Schedule: Monday-Friday, 7:30am- 4:00pm or 8:00am-4:30pm (Subject to change based on the needs of the Agency) Telework: Ad-hoc Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Management and Program Analyst/PD04183-A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized