IT SPECIALIST (SYS/ ANALYSIS)

ALL QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. Your resume (limited to no more than 2 pages) must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from being considered further.

You must have IT-related experience demonstrating each of the four competencies listed below: 1. Attention to Detail - Is thorough when performing work and conscientiously attends to detail. 2.

Customer Service - Works with clients and customers (that is, any individual who uses or receives the services or products that your work or unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems or satisfy their expectations; knows about available products and services; and is committed to providing quality products and services. 3.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues; and responds appropriately. 4.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND In order to qualify for the GS-13, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-12 grade level in the Federal government, obtained in either the private or public sector, to include: 1.

Leading cross-functional teams including agency partners, software engineers or stakeholders to deliver user-centric products and implement continuous process improvement for customer needs; 2. Contributing to data product development throughout the life cycle to ensure prioritization, cost and quality management and resource allocations; 3.

Collaborating with product stakeholders to identify and prioritize critical business needs, incorporate user-centered design and agile development practices to provide product recommendations; AND 4. Uses qualitative or quantitative analysis tools to extract data and develop data driven solutions or customer products.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Click the following link to view the occupational questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/13114185

Engaging with customer agencies to perform needs analyses to define opportunities for new or improved business processes, solutions, practices, products, services, or strategies.,As a Project Manager, you will be leading technology projects to provide a unique service, platform, or product and/or leading or be part of cross-functional teams which focus on team efforts to obtain current goals and priorities.,Providing input to the research, design, development and delivery of new and existing products.,Executing on the product lifecycle supporting modern solutions including problem definition, hypothesis generation and validation, user research and discovery, design prototyping, software prototyping, and the creation of production software.,Fostering regular engagement with stakeholders to garner their insights and expertise and balancing stakeholder needs and requests with product priorities.