Health System Specialist (Investigations Coordinator and Risk Analyst)

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/19/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. This position has an Individual Occupational Requirement. Individual Occupational Requirements: Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.

OR Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities.

Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: - Missions, organizations, programs, and requirements of health care delivery systems; - Regulations and standards of various regulatory and credentialing groups; and - Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: extensive knowledge of VHA Handbooks, Directives, Policies, and additional institutional guidelines to mitigate any potential adverse risk to the agency, must possess a high level of analytic skill and have experience with auditing and/or data analysis including familiarity with dashboard and metric creation and monitoring, familiarity with risk, identification, analysis, and mitigation concepts, experience with oral and written communication to prepare and present recommendations and solutions regarding complex issues based on analysis and evaluation, experience evaluating, and conducting assessments for investigations and/or fact findings related to both clinical and non-clinical issues, preparation of reports and compiling responses for a department, experience conducting debriefing on the information, experience assisting with inspections and investigations process to seek resolution, experience developing databases and monitoring for tracking investigations, allegations, this includes tracking investigation metrics which include education and training, timeliness of response/ completion, etc.

OR, Education: Applicants may substitute education for the required experience.

To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration, Transcript required OR, Combination: Applicants may also combine education and experience to qualify at this level.

You must have an combination of specialized experience and education beyond master's degree or equivalent degree in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. The total percentages must equal at least 100 percent to qualify an applicant for that grade level.

Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-11. Transcript required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

The Health Systems Specialist (ICRA) is responsible for coordinating and monitoring all incoming requests for investigations and/or fact findings related to Administrative Investigative Boards (AIB), Office of Accountability and Whistleblower Protection (OAWP), Office of Inspector General (OIG), Office of General Counsel (OGC), Government Accountability Office (GAO), Equal Employee Office (EEO), Harassment Prevention Program (HPP), small Tort Claims, and internal staff issues not resolved at the service level.

The incumbent acts as the coordinator for the implementation and communication of investigations and/or fact findings relating to ethical business practices and associated regulatory obligations at the Health Care System level, and as a risk analyst. Incumbent coordinates, determines, evaluates, and conducts assessments for investigations and/or fact findings related to both clinical and non-clinical issues and, upon approval of the Executive Director, will organize and implement formal fact findings.

Determination will be done by an Investigations Workgroup overseen by the ICRA and consisting of representatives from Compliance, Risk Management, EEO, HR, and the affected stakeholders (ad hoc). Coordination duties includes assistance with drafting appropriate charge letters, and setting up the required resources (i.e., supplies, interview rooms, Fund Control Point (FCP) management, scheduling interviews, obtaining, and paying for a Court Reporter, etc.).

As member of the Executive Director's Office, the incumbent will have knowledge of and/or be involved in investigative and compliance activities of a highly sensitive nature. Incumbent will work independently to identify needs, potential problems, and develop actionable recommendations and present updates to the workgroup. Develop databases and monitors for tracking investigations, allegations, and trained resources to identify patterns that may be indicative of system-wide issues.

Identifies indicators, progress measures, objectives and emphasis areas that are potentially noncompliant per the VHA rules and regulations. Maintains a dashboard to track investigation metrics including but not limited to, education and training, timeliness of response/completion, outcomes, allegation categories, and work area implicated. Uses a high level of quantitative and qualitative analysis to identify trends and risks to the EPVAHCS.

Oversees the development and implementation of regular and effective education and training for EPVAHCS employees on issues relating to conducting fact findings and investigations.Regularly reviews feedback from provided trainings, training attendees, Service Chief comments, updates to VHA and station policies to ensure compliance with the fact-finding training process. The ICRA will implement changes and modification as needed based on this received feedback.

Work Schedule: 8:00am to 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist (Investigations Coordinator and Risk Analyst)/PD006150 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized