HUMAN RESOURCES ASSISTANT (MIL)

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector.

Specialized experience must demonstrate the following: 1) Advises customers on eligibility requirements for the Reserve Component Survivor Benefit Plan (RC-SBP) program; 2) Manages the RC-SBP program for gray area reservists and former members who have received a Notice of Eligibility (NOE) letter for retired pay purposes; 3) Responds to all correspondence concerning RC-SBP issues; 4) Resolves problem cases or discrepancies and initiates follow-up actions as required; 5) Make additions, revisions and deletions to service records and files to ensure record/file accuracy and currency in accordance with regulations, policies and procedures; 6) Receives personnel data change/record change requests on routine and special source documents; and 7) Updates systems with appropriate codes to fulfill member data change/record change requests.

NOTE: All experience must be fully demonstrated in your resume to be considered for the position.

Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0200/human-resources-assistance-series-0203/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will advise customers on eligibility requirements for the Reserve Component Survivor Benefit Plan (RC-SBP) program.,You will manage the RC-SBP program for gray area reservists and former members who have received a Notice of Eligibility (NOE) letter for retired pay purposes.,You will respond to all correspondence concerning RC-SBP issues.,You will resolve problem cases or discrepancies and initiates follow-up actions as required.,You will make additions, revisions and deletions to service records and files to ensure record/file accuracy and currency in accordance with regulations, policies and procedures.,You will receive personnel data change/record change requests on routine and special source documents.,You will update systems with appropriate codes to fulfill member data change/record change requests.