Working Student Customer Support (f/m/d)
7NXT GmbH has an opening for a Working Student Customer Support (f/m/d) in Berlin, Germany. It is listed as a full-time position.
DGJ summary of this job
Our own short read of this listing, built only from the facts it gives. The employer’s original text follows further down.
7NXT GmbH has an opening for a Working Student Customer Support (f/m/d) in Berlin, Germany. It is listed as a full-time position.
Reading the advert, the employer asks for German and English language skills.
Skills and tools named in the text include Jira and CRM.
No salary is given in this listing, so check the official pay figures in the DGJ Insight section below where they exist.
The advert does not mention visa sponsorship. If you would move to Germany for this job, check the official work permit route first (DGJ Insight lists it where we have it).
Dev Global Jobs found this job on Arbeitnow on Nov 13, 2026.
- Employer
- 7NXT GmbH
- Location
- Berlin, Germany
- Job type
- Full-time
- Pay
- Not stated by the employer
- Languages asked
- German and English
- Found
- Nov 13, 2026 on Arbeitnow
- Employer text
- 441 words, about 2 min to read
- Apply only on the official page (arbeitnow.com). Dev Global Jobs is not the employer and never asks for a fee.
- Mirror the skills the advert names (Jira and CRM) in your CV where you really have them; applicant tracking systems look for these words.
- Say your level in German and English plainly (for example B2 or C1).
- Read the employer’s full text below (about 2 min) before you apply.
- Build or check your CV with the free DGJ CV Builder.
DGJ Insight
Our own data about this role and place, from official statistics and our live job index.
Source: OECD Average annual wages, 2025
UN living-cost index for Berlin (ICSC post adjustment 40.2), as of 1 Oct 2026.
Source: ICSC post adjustment classifications (icsc.un.org)
- EU Blue Card: Recognised degree and a job offer above the salary threshold
- Skilled worker visa (Fachkräfte): Recognised qualification and a job offer
- Opportunity Card (Chancenkarte): Points-based job search for up to one year
Official routes: Make it in Germany (Federal Government portal)
About the role
Full text from the employer, as published on Arbeitnow, arranged into sections. Nothing added or removed.
01The essentials
Team: Customer Support
Location: Berlin
Start date: As soon as possible
Working hours: 20 hrs/ week
Salary band: Shared before your first interview
Working language: German (excellent written and spoken required); English (internal company language)
02Your impact
As Working Student Customer Support (f/m/d) at Gymondo, you’ll become part of a dedicated team and gain real insight into customer support at a growing digital health company. You’ll be close to our users and help shape their experience with Gymondo, one of the leading digital fitness platforms in the German-speaking market and part of the 7NXT Health Group.
03What you’ll drive
You are the first point of contact for our customers, and you don’t just react, you genuinely help
You handle incoming inquiries and escalate complex cases to the senior team in a targeted way
You document customer interactions carefully in our CRM and ticketing systems
You actively contribute customer feedback to the team
You consistently think from the customer’s perspective and work towards real solutions
You communicate clearly and empathetically, even in high-volume situations
04What defines you
Must-have
Officially enrolled as a full-time student at a state-recognised university
Based in Berlin
Excellent written and spoken German
Good English language skills
Empathy, patience, and a strong service mindset
Reliable, structured, and able to stay on top of things even under pressure
Confident with digital tools and quick to pick things up
Nice-to-have
First experience in customer-facing roles (e.g. retail, hospitality, internship)
Interest in fit-tech trends and digital health products
First experience with CRM or ticketing systems (e.g. Zendesk, Jira)
Passion for motivating and inspiring people
05People who make things happen
Gymondo is one of the leading digital fitness and nutrition platforms in the DACH region, with over 2,000 workouts, holistic training programmes and smart nutrition plans. As part of 7NXT Health Group, we help millions of people make movement a lasting part of their everyday lives.
Our team pushes each other, thinks critically and grows together. We take responsibility, for our users, our products and our planet.
06We welcome what makes you unique
At Gymondo we believe in diversity, openness and team spirit. No matter which gender you identify with, whether you have a disability, what your neurotype is, where you come from, what you believe in or how you love, you are welcome here.
Don’t meet all the criteria? No problem, if you’d like to help shape the future of fitness & wellbeing with us, we look forward to your application.
Need a more accessible process or have questions? Write to us, we’ll find a way.
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