1st Line Support Agent (English and Spanish speaking)
Avenda Solutions AB is hiring for the position of 1st Line Support Agent (English and Spanish speaking) in Linköping, Sweden. It is listed as a full-time position.
DGJ summary of this job
Our own short read of this listing, built only from the facts it gives. The employer’s original text follows further down.
Avenda Solutions AB is hiring for the position of 1st Line Support Agent (English and Spanish speaking) in Linköping, Sweden. It is listed as a full-time position.
Reading the advert, the employer asks for Spanish, English, Swedish and Finnish language skills.
The advert names customer service as a skill for this role.
No salary is given in this listing, so check the official pay figures in the DGJ Insight section below where they exist.
The advert does not mention visa sponsorship. If you would move to Sweden for this job, check the official work permit route first (DGJ Insight lists it where we have it).
Dev Global Jobs found this job on Arbetsförmedlingen (JobTech) on Nov 13, 2026; applications close on Dec 14, 2026.
- Employer
- Avenda Solutions AB
- Location
- Linköping, Sweden
- Job type
- Full-time
- Pay
- Not stated by the employer
- Languages asked
- Spanish, English, Swedish and Finnish
- Found
- Nov 13, 2026 on Arbetsförmedlingen (JobTech)
- Closes
- Dec 14, 2026
- Employer text
- 346 words, about 2 min to read
- Apply only on the official page (arbetsformedlingen.se). Dev Global Jobs is not the employer and never asks for a fee.
- Mirror the skills the advert names (customer service) in your CV where you really have them; applicant tracking systems look for these words.
- Say your level in Spanish, English, Swedish and Finnish plainly (for example B2 or C1).
- Plan to apply before Dec 14, 2026.
- Read the employer’s full text below (about 2 min) before you apply.
- Build or check your CV with the free DGJ CV Builder.
DGJ Insight
Our own data about this role and place, from official statistics and our live job index.
Source: OECD Average annual wages, 2025
UN living-cost index for Sweden (ICSC post adjustment 37.6), as of 1 Nov 2026.
Source: ICSC post adjustment classifications (icsc.un.org)
- Work permit: Job offer with terms equal to Swedish collective agreements; new salary threshold
- EU Blue Card: Degree and salary threshold
- Job seeker permit for highly qualified: Advanced degree, up to 9 months
Official routes: Swedish Migration Agency
About the role
Full text from the employer, as published on Arbetsförmedlingen (JobTech), arranged into sections. Nothing added or removed.
The company has developed a groundbreaking cloud service for transportation companies. They have customers all over the world.
They are experiencing strong demand of their product and because of that they need to strengthen their 1st line support team with a Spanish and English speaking support agent.
This position is in Linköping and you need to work from the office.
01About you
● You have excellent problem-solving skills and the ability to think “outside the box”.
● You possess great computing skills and are interested in all things technical.
● You provide a high level of customer service and have a full understanding of its importance.
● You are a curious and fast learner.
● You communicate clearly in English and Spanish, both verbally and in writing.
This is considered an entry-level position and although we don’t believe that you need specific qualifications to succeed in this role, it is very important that you are interested in tech, and have a basic understanding of computing, cloud-based services, and mobile technology.
02About the position
As a 1st line support agent, no two days will look the same.
Your daily focus will be to help our customers through phone, web chat and email.
You will help our customers solving their problems and making sure they have the correct settings on their account.
Over time, you will become an expert in the system and point of contact for anyone internally, you’ll be providing operational and technical support to teams across all of our departments.
The working hours will be normal office hours, Monday to Friday.
03Your daily tasks will include
● Help the customers through phone, web chat and email, to make sure the customers can use the system the way they want it to work.
● Supporting the sales teams in sales demos and general technical support.
04It will be considered an advantage if
● You speak additional languages, especially Swedish, Finnish, or French.
● You have experience in technical support, ideally in an international environment.
For this position you need to already have a Swedish work permit.
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