Management and Program Assistant

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/17/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: comprehensive knowledge of administrative concepts, organizational practices, and agency goals sufficient for autonomous work; evaluating requests for information, assigning tasks to appropriate departments, and reviewing responses for accuracy, completeness, and proper format; understanding of work processes to analyze and redesign administrative workflows, develop improved procedures, and provide targeted guidance to services lines; creating and managing tracking systems and standard templates; ability to adapt existing policies to new or emergency situations and to clarify guidelines; strong analytical, fact-finding, and communication skills.

NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major duties include: Organizational Analysis: Serves as the principle action officer providing highly specialized and complex administrative and technical leadership in support of the entire EPVAHCS. Independently plans, reviews, and reports on a broad spectrum of organizational data and statistics, maintaining exceptional accuracy and attention to detail to ensure all information supports organizational management principles and regulatory compliance.

Applies advanced factfinding and investigative techniques, draws on principles of management and long-range planning, and leverages knowledge of basic budgetary and financial management principles to support resource allocation and program improvement necessary for providing accurate and appropriate action responses.

As a facility administrator for key digital systems - including Light Electronic Action Framework (LEAF), Nexus (as Super Administrator), and other platforms - the incumbent configures, maintains, and oversees intricate digital frameworks. Regularly identifies critical issues and trends from raw and complex tata sets, presents high-level findings and recommendations to executive leadership, and influences changes in policy, process, and allocation of resources throughout the medical center.

Program Management: Responsible for the comprehensive and precise management of all mechanisms used to evaluate, assign, and track suspense items, taskers, Congressional responses, and other high-visibility action items received by the Medical Center Director's Office and throughout the health care system. Effective program management requires the incumbent to meticulously verify the origin, content, and requirements of each incoming action item.

The role is heavily reliant on advanced communication skills, both written and verbal, to coordinate with a diverse array of stakeholders across service lines, management levels, VISN and VHA offices, Federal oversight agencies, and Congressional and Presidential contacts. At all times, the incumbent upholds the highest standards of accuracy, accountability, and confidentiality when managing official correspondence, Congressional inquiries, and sensitive program actions.

Administrative Support: Provides critical administrative support to the Medical Center Director and Executive Leadership Team, with a strong emphasis on precision, organization, and thoroughness. Responsible for meticulously preparing, coordinating, and facilitating enterprise huddles and executive meetings, ensuring that all relevant information is accurately collected from multiple services, carefully reviewed for completeness and correctness, and organized into clear, actionable reports for leadership.

Maintaining subject matter files and program records, the incumbent follows stringent administrative protocols for the assembly, signing, storage, and retrieval of essential documents. Throughout all administrative duties, the incumbent prioritizes follow-though and accountability, consistently monitoring the status of ongoing tasks and seeing each assignment through to full and timely completion. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: This position may be authorized for ad-hoc telework.

Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Management and Program Assistant/PD014420 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized